Solved

Hotel wifi network issues

Posted on 2013-12-23
6
319 Views
Last Modified: 2014-01-12
Walked in on a hotel wifi network that has 1 modem and 8 routers/ap.  What is going on (I didn't set this network up orginially) is the internet is getting to the modem and then to the router fine.  But, when the Lan ports are pluged in the network is still avalible the the interet is dropped.  unplug the Lan lines, which are connected to the routers/AP and the internet is avalible again.  Where to start on this i don't know.  Thanks for any advice i can come by.

Jeremy
0
Comment
Question by:Muttertag
6 Comments
 
LVL 15

Expert Comment

by:Ess Kay
ID: 39736553
when you disconnect the lan, make sure your laptop isn't automatically connecting to a differnt network.
0
 
LVL 44

Accepted Solution

by:
Darr247 earned 500 total points
ID: 39736568
How are you connecting the 8 router/AP units to the modem (which typically have only 1 ethernet port)?

Often, providers tie the connection to a single MAC address.

Sometimes you can just turn the modem off for half an hour and it will automatically tie the connection to a different MAC address, but often you need to call the provider's tech support and have them reset the connection to use a different MAC address (once you know which MAC address it is, you can use the router/AP's "clone" utility to present the proper MAC address).
0
 
LVL 45

Expert Comment

by:Craig Beck
ID: 39736821
Wow I bet this is set up in a big daisy-chain!?

Do you have a picture of what you have and how it is connected?  The modem might be a 1-port router.  That's not uncommon so it may be that your router is actually routing.

Any make/models you can give us would be helpful.
0
What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

 

Author Comment

by:Muttertag
ID: 39742553
it is a mix of routers and I haven't gotten to see all of them.  But, my guess is that they are your typical 1 wan 4 lan port wireless routers.  I have done the unplug for 5 to 10 min thing.
0
 
LVL 44

Expert Comment

by:Darr247
ID: 39743059
I don't see where anyone said to unplug anything for 5 to 10 minutes.

What was it you unplugged for 5 to 10 min?
0
 

Author Closing Comment

by:Muttertag
ID: 39775672
Hey that was it thank you
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Coaxial cable bending There are several factors that govern the selection of coaxial cable for your Machine to Machine (M2M) application: the location of cable runs, either indoor or outdoor, inside or outside an enclosure, maximum bending and the…
In this article I will describe how to setup a Cisco WLC 5508 to work with Apple's Bonjour protocol across VLANs.  I will also discuss using screen mirroring and Airplay on an AppleTV v3.  This article covers the wireless network only and requires m…
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now