Win 7 notebook no longer getting IP from DHCP

On my Win 7 notebook it is no longer getting the IP from DHCP. I first notice this on the WiFi adaptor and then tried the wired adaptor and the same.

When I do a ipconfig/all neither adapter is showing up. It did install some windows updates and since it has not worked.

I did a system restore to before the updates and it sill does not work.

I did the following and reboot and it did not solve the problem either.  

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults: netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults: netsh int ipv6 reset reset.log

What else should I try?
LVL 1
GerhardpetAsked:
Who is Participating?
 
GerhardpetConnect With a Mentor Author Commented:
Yes adapters for wireless and wired are enabled and show up. That is not the issue

Just tried with assigning static IP to LAN and it does not work either.

When I try to ping I get PING: transmit failed. General failure
0
 
Darrell PorterEnterprise Business Process ArchitectCommented:
Did you open control panel / show small icons / network and sharing center / change adapter settings
and verify the adapters appear?  If they are there, are they enabled?

If they're not there, did you look in Device Manager to see if they're listed there?

Did you check the BIOS to ensure they are enabled in the BIOS?
0
 
BillBondoCommented:
Can you try giving a static IP?
0
Cloud Class® Course: Microsoft Azure 2017

Azure has a changed a lot since it was originally introduce by adding new services and features. Do you know everything you need to about Azure? This course will teach you about the Azure App Service, monitoring and application insights, DevOps, and Team Services.

 
☠ MASQ ☠Commented:
Run a system restore to a date before the last lot of updates were applied.
0
 
kostbadCommented:
Have you tried reinstalling your network adapter drivers?
0
 
GerhardpetAuthor Commented:
Just did a restore to 1 week ago where I know forsure that my notebook worked (the problem started yesterday)

Still not working and yes I have already uninstall and reinstall the WiFi driver.
0
 
☠ MASQ ☠Commented:
Boot it into an F8 menu and run a repair
0
 
GerhardpetAuthor Commented:
F8 boot and repair did not solve the problem either. Tried another restore further back to 2 weeks ago and nada. Still the same
0
 
GerhardpetAuthor Commented:
When connecting to the wireless it even prompts we for the paraphrase but when it comes to getting the IP from the DHCP it does not get to assigning it self one
0
 
☠ MASQ ☠Commented:
Have you also restarted the router?
0
 
GerhardpetAuthor Commented:
Yes but that can't be the problem because I have a phone, desktop, wife's notebook (the same as mine) and all are working fine.
0
 
Mike RoeCommented:
Scan computer for malware.

I have seen this happen may times.  Use 2 or 3 differnet programs to do this.
0
 
GerhardpetAuthor Commented:
I can try but makes no sense because it started after installing windows updates and I have already restored to 2 weeks ago.
0
 
Dragon911Commented:
Have you tried to roll back the drivers? Any other software recently installed?

Rollback the drivers and try resetting winsock and IP again.
0
 
GerhardpetAuthor Commented:
The only thing that was install are windows updates. I gave up and have just finished restoring windows. Now it works.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.