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Cannot get a netgear 16 port prosafe switch to work with a fios actiontec router

Posted on 2013-12-23
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Last Modified: 2014-01-04
Switch previously worked with a simple verizon DSL modem, now with fios actiontec router, getting no light on router port where Ethernet cable connects to switch, verizon tech support say they see switch as unidentified device.  Switch is not a smart device.  Tried switching port connections.
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Question by:DanielAlvin
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6 Comments
 
LVL 57

Expert Comment

by:giltjr
ID: 39737282
Don't have FIOS, but could it require a cross over cable?
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LVL 51

Expert Comment

by:Netman66
ID: 39737311
Either that or they are using some sort of BPDU guard on the LAN ports to prevent you from plugging in a switch.
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Author Comment

by:DanielAlvin
ID: 39737346
Don't think that is the issue.  It might be an internal ip conflict. The ip range on the router is 192.168. 1.2 to 192.168.1.100.  Two of the existing pc's have xxx.1.4 and xxx.1.5. Is it possible that the router in trying to hand out ip's sees this as a conflict?  So either change all the pc's to static internal ip's or make all automatic?
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LVL 57

Expert Comment

by:giltjr
ID: 39737351
IP addressing conflict would not cause the status light on a port to not come on.  The status light shows layer 2 connection status, nothing dealing with layer 3.
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Accepted Solution

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DanielAlvin earned 0 total points
ID: 39746502
Simple solution:  turns out 2 of the CAT5 cables were either defective or incompatible.  A third cable worked, everything is connected properly and working.  The MR1424 Actiontec router provided by FIOS for business class service is gigabyte and compatible with Gig switches.
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Author Closing Comment

by:DanielAlvin
ID: 39755825
Nothing else made sense and it worked.
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