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Outlook 2013 Out of Office Error

Posted on 2013-12-24
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Last Modified: 2015-03-16
When users trying to set up out of office in outlook 2013 (exchange 2007), they get error message "your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.".
The weird part is that on some machines the issue was resolved by entering Exchange server DNS name in the Proxy exceptions (Internet Options) as we have proxy, and disabling IP V6 solved the issue on other machines. However; we still have at least 50% that machines that get the same error.

Tanks

Andrei
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Question by:Andrei9
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Expert Comment

by:Manjunath Sullad
ID: 39738180
Hi,

Please check below mentioned KB's are installed on client side,

If its installed, Please uninstall and reboot the workstation, It will work perfectly.

KB2837618 and KB2885093
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Author Comment

by:Andrei9
ID: 39779394
Hi Manjunath,

is did not work
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LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39779446
Clear all credentials from Vault.

Control Panel > User Accounts > Manage your credentials > Select Outlook under Generic Credentials > Remove from vault
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LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39779455
If possible try to create a new profile and check.
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Author Comment

by:Andrei9
ID: 39779728
I did create a new profile and Out of Office works for the first minute only and then stops. Also, when I try a repair from Account Settings, I get message that Network is not available(x on Establishing network connection); however, when re-creating profile this stage passes no problem.
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Author Comment

by:Andrei9
ID: 40592033
did not resolve
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Accepted Solution

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Andrei9 earned 0 total points
ID: 40592035
Moderator please close this question
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Author Closing Comment

by:Andrei9
ID: 40667486
No solution was provided.
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