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Exchange2007 CCR database dismounted

Posted on 2013-12-25
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Last Modified: 2014-03-28
I have couple of databases in my exchnage 2007 CCR.

Now only one database is dismounted. I restarted one server still no luck.
I tried in both the servers but it is dismounted in both servers.

When I open cluster managemnt console
I can see all database online but this database is "online -pending"

Your urgent help is highly appreciated.

What is the worst case scenario to rebuild the database
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Question by:-MAS
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LVL 35

Expert Comment

by:Mahesh
ID: 39739283
Can you please provide any error logs of exchange database that is dismounted and when you tried to mount it.

Mahesh
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Assisted Solution

by:Mahesh
Mahesh earned 166 total points
ID: 39739302
Check If the database has been shut down correctly(clean shutdown),  If the database has not been shut down correctly(dirty shutdown). You may need to restore the database with the backup. Or you need to do a database repair.
http://msexchangeguru.com/2009/07/12/exchange-database-recovery-using-eseutil-commands/
http://smtpport25.wordpress.com/2009/05/18/exchange-2007-soft-recovery-of-the-database/
Once that done, please move the Checkpoint file and all Log files to a different folder and try to mount database again.
Regarding how to remove the log files, you can refer to the following article:

http://support.microsoft.com/kb/240145

Mahesh
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Assisted Solution

by:dsnegi_25dec
dsnegi_25dec earned 167 total points
ID: 39739411
Step 1st ---- You need to check  the database is clean shutdown or not.

for that

eseutil /mh "database path" if the database is cleanshutdown you are safe just remove the log file for that particular SG.

follow Mahesh articles all the steps are there.
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Author Comment

by:-MAS
ID: 39739641
MapiExceptionBusy,Unable to mount database
This is the error
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Expert Comment

by:dsnegi_25dec
ID: 39739652
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Assisted Solution

by:colin_Paul
colin_Paul earned 167 total points
ID: 39739665
Hello Abbsift,

Check if the databases are in a dirty shutdown state?

Open a command prompt and do the following...
Navigate to the directory where you EDB database is located...

eseutil /mh <databasename.edb>

Look for "State" if it is Dirty Shutdown then you will need to repair this database before you can bring it back online (mount).

If the shutdown is Dirty do the following...

eseutil /r /l <databaseLogs> /d <database edb location>

If using the /r switch does not work you can then use the /p switch will usually get it to a clean shutdown state.

eseutil /p <DatabaseName>

Once you have done this you can then check the state again using the eseutil /mh <databasename.edb>

Once the state is a "clean shutdown state" you can then re-mount the database to Exchange.


Thanks
Colin Paul
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Author Comment

by:-MAS
ID: 39750746
MS did some changes and fixed.
I will let you know what they did by Sunday/Monday.

I request to keep it open till that time
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Accepted Solution

by:
-MAS earned 0 total points
ID: 39778623
This is what Microsoft did.

1. Ran the eseutil /mh <databasename.edb> and found problematic database is not  in clean shutdown state

2. Ran command eseutil /r /l <databaseLogs> /d <database edb location>.
   The database mounted after this.

3. They reseeded the database

Finally they said there was connectivity problem between servers.
That was the reason for the problem.
But I could not find any connectivity problem.
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LVL 24

Author Closing Comment

by:-MAS
ID: 39790484
many thanks to all experts as the solution provided by MS and EE experts is the same
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