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RAID 10 Failed SSD Intel MB

We are using RAID 10 in an Intel server implementing both RAID 0 and RAID 1 with 4 drives + hot spare in each bank. One of the drives has failed and a new SSD drive is ready to replace the failed one. What would be the proper configuration procedure in the Intel Web console program to replace the drive?
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Generator
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Generator
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1 Solution
 
Patrick BogersDatacenter platform engineer LindowsCommented:
Hi

Are you using hot swappable drives and Intel® Rapid Storage Technology?
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GeneratorAuthor Commented:
Yes on both. I know that normally it would just be a matter of inserting the new drive and let the system take it from there. The only problem is that the alarm keeps going off indicating a failed drive.
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Patrick BogersDatacenter platform engineer LindowsCommented:
Hi

Once inserted and started the Rapid Storage Technology there should be an option to rebuild the array where you could point to the new disk that should be rebuilded.

If this is not working, somehow your raid controller is not picking up the new drive. Maybe there is a reason found in event viewer.

Last resort is a cold reboot hoping the controller resets the bad drive status and recognises the new one.
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GeneratorAuthor Commented:
If I choose to "rebuild" the array - would that not wipe out the existing data on the remaining drives?
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Patrick BogersDatacenter platform engineer LindowsCommented:
Hi

No, your raid is now called 'degraded' (it is broken) so to rebuild the raid you need to click rebuild. See simple instructions from Intel on this link.
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GeneratorAuthor Commented:
Hope to get to the server this week.
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