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Dell optiplex 980 & 9010 wake on lan not working

Posted on 2013-12-25
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Last Modified: 2016-11-23
we have lots of dell workstations OptiPlex 980, 990, 9010. only on OptiPlex 990 wake on lan is working fine. on OptiPlex 980 and 9010 wake on lan is not working. we are using windows 7. we have applied the below solutions

updated bios to latest verion A14. also tested by applying A03.
updated network card driver intel 82578DM
setting in network card
setting in bios
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Question by:shahzebasif
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by:Michael-Best
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The Low Power Mode setting shuts down the network adapter.
In the Bios Settings expand Power Management, and then disable Low Power Mode.
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by:shahzebasif
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i tried that also, its not working.
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Expert Comment

by:Michael-Best
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Low Power Mode is enabled by default.
To disable Low Power Mode, uncheck its box.
That should allow the "wake on lan" setting to take effect.
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by:shahzebasif
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i know that setting...have tried that...but its not working.
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by:comfortjeanius
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Is Windows updated?  Plus did you try to configure the magic packet to wake the computer  in device management.

windows key +r

Type: devmgmt.msc

Locate the Network adapter and right-click------>Properties and Click on the Power Management Tab.

Also check the Advance Tab for something stating Wake on Magic Packet
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by:shahzebasif
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I did that also.enabled magic packet.  Did all the settings in windows.
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by:Sitaram Pamarthi
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Author Comment

by:shahzebasif
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PME mode is not there in the advanced tab of the network card.
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Accepted Solution

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Stuart Montgomery earned 500 total points
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For Windows 8.1 on a 9010 NIC Intel(R) 82579LM Gigabit Network Connection
BIOS - Wake on LAN enabled

BIOS - DEEP SLEEP disabled.

Windows 8.1 -  Power Options/System Settings "Turn on Fast Startup" DISABLED
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