Solved

Dell optiplex 980 & 9010 wake on lan not working

Posted on 2013-12-25
9
1,996 Views
Last Modified: 2016-11-23
we have lots of dell workstations OptiPlex 980, 990, 9010. only on OptiPlex 990 wake on lan is working fine. on OptiPlex 980 and 9010 wake on lan is not working. we are using windows 7. we have applied the below solutions

updated bios to latest verion A14. also tested by applying A03.
updated network card driver intel 82578DM
setting in network card
setting in bios
0
Comment
Question by:shahzebasif
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 34

Expert Comment

by:Michael-Best
ID: 39739789
The Low Power Mode setting shuts down the network adapter.
In the Bios Settings expand Power Management, and then disable Low Power Mode.
0
 

Author Comment

by:shahzebasif
ID: 39739790
i tried that also, its not working.
0
 
LVL 34

Expert Comment

by:Michael-Best
ID: 39739832
Low Power Mode is enabled by default.
To disable Low Power Mode, uncheck its box.
That should allow the "wake on lan" setting to take effect.
0
Don't Cry: How Liquid Web is Ensuring Security

WannaCry is just the start. Read how Liquid Web is protecting itself and its customers against new threats.

 

Author Comment

by:shahzebasif
ID: 39739834
i know that setting...have tried that...but its not working.
0
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39740024
Is Windows updated?  Plus did you try to configure the magic packet to wake the computer  in device management.

windows key +r

Type: devmgmt.msc

Locate the Network adapter and right-click------>Properties and Click on the Power Management Tab.

Also check the Advance Tab for something stating Wake on Magic Packet
0
 

Author Comment

by:shahzebasif
ID: 39740070
I did that also.enabled magic packet.  Did all the settings in windows.
0
 
LVL 1

Expert Comment

by:Sitaram Pamarthi
ID: 39740076
0
 

Author Comment

by:shahzebasif
ID: 39744373
PME mode is not there in the advanced tab of the network card.
0
 
LVL 1

Accepted Solution

by:
Stuart Montgomery earned 500 total points
ID: 40307208
For Windows 8.1 on a 9010 NIC Intel(R) 82579LM Gigabit Network Connection
BIOS - Wake on LAN enabled

BIOS - DEEP SLEEP disabled.

Windows 8.1 -  Power Options/System Settings "Turn on Fast Startup" DISABLED
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article summaries thoughts and ideas from two years of sustained use. It provides good reasoning to make the jump to Windows 10.
Configuring Remote Assistance for use with SCCM
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question