turbojournal
asked on
Time Warner Cable TiVo Roamio Setup
Time Warner Cable had recognized their M-Card in my TiVo Roamio however, the Motorola Decoder used to detect switch digital video channels isn't functioning. I had several calls with customer service with no resolution. The orange light continues to blink on TV tuner. Read on forums and have spent countless hours troubleshooting.
ASKER
Contacting Time Warner Cable and asking them to reset/re-send the tuner signal from their side resolves the communication issue and the light notification.
ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for turbojournal's comment #a39756962
for the following reason:
This 100% solved the issue.
Accepted answer: 0 points for turbojournal's comment #a39756962
for the following reason:
This 100% solved the issue.
ASKER CERTIFIED SOLUTION
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ASKER
Many manufacturers have support links that ask customers to contact them for tech support and it's not helpful whatsoever to post these links in this forum as this is the place to get direct answers, not manuals and 1-800 numbers as that is exactly what Google is for in addition to the fact that manuals and many tech support lines related to product issues go on for hours on end and do not end with a positive resolution.
There's also a troubleshooting guide if you start back at
http://support.tivo.com/app/answers/detail/a_id/2566/