?
Solved

Lync Online and Lync On Prem Split Domain Hybrid Presence Problem

Posted on 2013-12-26
4
Medium Priority
?
1,034 Views
Last Modified: 2014-10-16
A strange one...

Lync 2013 Edge, Lync 2013 FE, OCS 2007 R2 FE, all federated split domain to Lync Online

Lync Online clients can see presence of Lync 2013 FE Pool users with no issue. But if a user is hosted in OCS 2007 R2 FE, Lync Online users can only see the presence of OCS users for around 3 minutes and 30 seconds. The presence then changes to presence unknown. Restarting the client then seems to reset it again for another 3:30 - 4 mins.

Lync 2013 FE users can see presence of both Lync Online and OCS users perfectly. OCS users can see both Lync Online and 2013 FE users perfectly.

So we have narrowed the issue down to something to do with communications between the OCS FE and the 2013 Edge? All ports as required are open and we can't see anything FW wise that is dropping or killing packets. We have tested with multiple Lync Online clients, win and mac same issue.

Has anyone seen anything as strange as this?
0
Comment
Question by:ryanfielding
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 12

Accepted Solution

by:
Jeff_Schertz earned 1000 total points
ID: 39741740
I'm not sure that is a supported scenario, I think only Lync 2013 services are supported with the Hybrid configuration.
0
 

Author Comment

by:ryanfielding
ID: 39742979
It's a supported configuration as confirmed by MS premier support (who are trying to figure this out also)
0
 
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 39748085
I don't know why I think it might be a Certificate issue? can you check your Edge server's internal and Public certificate/Int and CA certs are there and they are installed properly ?

Try using Digicert tool to check for that. and whether if you have the domain cert installed on Edge.

Check if you have the FQDN of the OCS FE added to the host file on Edge server and that you can ping the FQDN without any issue.
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
Microsoft is moving in-place eDiscovery & hold from ECP to EOP console under Content Search in Search and Investigation Options.  In this post, I will be showing you how to export emails to a PST file using the Content Search Options.
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question