- Logged in remotely from an XP PC and attempted to connect to Workplace to connect to the users new Windows 7 Pro workstation. All 3 icons were visible, it allowed the login process but during the conection statge, it would time out and display this error
"The computer you are trying to connect to cannot be contacted, verify that it is turned on, is awake, and is connected to the network"
According to the user, she has been able to connect but recently it failed. From what I gathered, it could be related to recently installed Microsoft updates that were installed automatically.
- I attempted adding the domain name to the “compatibility list” – but since this laptop is running Internet Explorer 8, it did not need to be added and therefore made no difference.
I also confirmed the Windows 7 PC we're trying to connect to has Remote Desktop set to accept any version of remote desktop