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jazzIIIlove
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itunes installation - always an issue for me

Hi;

I have iphone 5 and i installed itunes to my W7-64 bit but guess what? My iphone is not detected as in the shot- What to do? I redo the process but no avail.

Regards.
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jazzIIIlove

8/22/2022 - Mon
Miftaul H

Can you please check "Apple Mobile Device Support" is listed on the ADD/Remote program list.
jazzIIIlove

ASKER
Yes, it's there listed.

regards.
akahan

Have you already reviewed this?:

http://support.apple.com/kb/ts2818
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jazzIIIlove

ASKER
Hi;

Yes, i tried that by disabling wifi but no avail.

What to do?

Regards.
akahan

First step is to determine whether the problem is at the PC or the phone.
Try connecting the phone to a different PC and see if you get the same problem.
(Of course, even if the other PC sees the phone, do not sync with the other PC!)

If you get the same problem with another PC, blow the dust out of the phone's dock connector, reboot the phone, and try again.
jazzIIIlove

ASKER
Hi,

Phone works fine on another W7. Now what?..
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akahan

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jazzIIIlove

ASKER
64 bit? As i have W8-64 bit.
akahan

Yes, if you are running a 64 bit operating system, you would download and install the 64-bit version of iTunes.
jazzIIIlove

ASKER
yes, i did and the problem persists..still..
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jazzIIIlove

ASKER
Seconds ago, apple brings a new itunes update. Voila.