Solved

Win 8 PC stops when entering hibernating mode

Posted on 2013-12-27
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Last Modified: 2014-01-19
I have a problem with a laptop where Windows 8 hibernation previously worked fine, but after replacing it with a SSD disk I got problems with hibernating (A ghost image of the old disk were applied to the new disk for identical Windows settings).

However, from now on whenever I press the hibernate option I still get a full boot of Windows and when investigating in the Event log I can see no reason at shutdown, but at startup I see following critical error in the event log


"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

Can I please have any suggestions to why it just shuts down without properly entering hibernating mode, or how I can troubleshoot it further? Thanks!
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Question by:AndersBiro
6 Comments
 
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Expert Comment

by:Miftaul
ID: 39741897
This Link might help.
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Assisted Solution

by:McKnife
McKnife earned 500 total points
ID: 39741915
I would start with small steps: first, update anything you can:
-ssd firmware
-hard drive controller's driver/and/or chipset driver
-windows (maybe consider updating to 8.1 right away, it's free and do all suggested non-critical updates as well)

If that still does not help, install a second win8.1 to the same ssd to see if it works there - maybe just the cloning introduced that problem.
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Expert Comment

by:comfortjeanius
ID: 39741932
You can try using the Power Troubleshooting options:

1. Press Windows and w key together and type troubleshooting and Press Enter.

2. Click on "View all" on the left side.

3. Click on Power----->Next to start the troubleshooter

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Author Comment

by:AndersBiro
ID: 39776612
Firmware and drivers did not seem to do the trick, but I will give an Windows 8.1 upgrade a go and see whether it makes a difference.
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Accepted Solution

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AndersBiro earned 0 total points
ID: 39781627
I did try an Windows 8.1 upgrade, and that solved the issue.
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Author Closing Comment

by:AndersBiro
ID: 39791975
To clarify what actually worked.
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