?
Solved

WINDOWS VISTA

Posted on 2013-12-27
8
Medium Priority
?
705 Views
Last Modified: 2014-01-02
You cannot select the Upgrade option when you try to install Windows Vista, and you receive the following message: “Windows cannot determine if another operating system exists on your computer”

Received the above error message when trying to upgrade from Windows XP SP3 to Vista Ultimate - have tried all KB white paper options from Microsoft support.

Please forward all suggestions.

Thank you
0
Comment
Question by:T5G0H5
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
8 Comments
 
LVL 11

Expert Comment

by:Miftaul
ID: 39741911
Is your drive partition NTFS, vista wont install on FAT.

and have you edited the boot.ini. Link here
0
 

Author Comment

by:T5G0H5
ID: 39742636
The drive is NTFS.

I have tried the solution kb 933166 that you have suggested with the same results - Vista reports the same message.

Thank you
HGT
0
 
LVL 92

Expert Comment

by:nobus
ID: 39743215
install first XP - then upgrade to vista

or just install a fresh -full version from the upgrade cd :  http://wiki.pcworld.com/index.php/Clean_install_with_a_Vista_Upgrade_disk
0
WordPress Tutorial 4: Recommended Plugins

Now that you have WordPress installed, understand the interface, and know how to install new parts, let’s take a look at our recommended plugins.

 

Author Comment

by:T5G0H5
ID: 39744035
Please note that the current settings, files and etc are trying to be preserved.

If I understand correctly the suggestion by nobus WILL NOT preserve the current settings,files and etc.

Thank you
HGT
0
 
LVL 11

Expert Comment

by:Miftaul
ID: 39744268
The safe way for your requirement will be to take backup of the user profile data using files and settings transfer wizard or copying the entire profile folder.

Then install a fresh copy of vista and restore the files and settings.
0
 
LVL 92

Accepted Solution

by:
nobus earned 2000 total points
ID: 39744405
>>  Please note that the current settings, files and etc are trying to be preserved  <<  you never told us that.
upgrading a corrupt OS maybe able to fix some problems, but you're never sure
and this is exactly what the error message tells you : "“Windows cannot determine if another operating system exists on your computer”

as said -  backup and do a fresh install; it's the only safe way.

if you want to try further though (understandeable) i suggest to make an image first - to be able to return to the original if something goes wrong.
then try first to repair XP, by running  sfc or a repair :
http://www.updatexp.com/scannow-sfc.html                        SFC use in XP
http://www.michaelstevenstech.com/XPrepairinstall.htm            Repair install  XP

if this is ok, you should be able to upgrade
FYI - i never use upgrades -  i always backup and install fresh
0
 

Author Closing Comment

by:T5G0H5
ID: 39749885
To all who responded ,thank you

However the problem was never overcame and I have done a "clean" install and reinstalled software and settings via backup and restore programs

Thank you
HGT
0
 
LVL 92

Expert Comment

by:nobus
ID: 39750812
tx for feedback
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question