troubleshooting Question

Symantec system recovery fails since upgrading to 2013

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cindyfillerFlag for United States of America asked on
Storage Software
12 Comments1 Solution934 ViewsLast Modified:
I've used Symantec system recovery for quite a few years for our servers.  I do a complete image every night.  I upgraded 2 months ago to the 2013 version and have had major problems ever since.  I back up multiple servers and at least one fails every night.  I get one of 2 errors - this one has been the one that has popped up most often.  I've been working with them for the past several weeks, but we've played telephone tag more than anything.  Does anyone know how to fix this?  I've done chkdsk with repairs and also did a defrag but neither has fixed the problem.  

-Error E002000D: Device C:\ failure querying drive geometry.
--Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'The parameter is incorrect.'


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