Solved

Mac OSX using Citrix ICA client - Photoshop images blue

Posted on 2013-12-27
3
977 Views
Last Modified: 2014-03-22
Hi,

We have the classic XENAPP problem with Photoshop where the images are displayed by the Mac ICA client in Blue. This also happens in the PC ICA client but can be easily fixed in the Registry by disabling the 'enableoss' setting:

http://support.citrix.com/article/CTX128332

The question I have, is how do I achieve the same thing in Mac OSX? I can find nothing on the Citrix site, and the Mac does not have the same Registry system.
0
Comment
Question by:markbenham
3 Comments
 
LVL 19

Expert Comment

by:basraj
ID: 39742722
Did you test with latest MAC receiver 11.xx?
0
 

Author Comment

by:markbenham
ID: 39742763
Yes we did
0
 
LVL 25

Accepted Solution

by:
Tony1044 earned 500 total points
ID: 39743975
I would recommend you try the Citrix Quick Launch 3.2 tool as this allows you to write out custom ICA files.

You can then add the parameter into this without having to touch the registry (clearly a problem on OS/X :-) )

Download the QL tool here: http://support.citrix.com/article/CTX122536

Enter all the required info and create the ICA file.

Edit the ICA file, and as per the article you linked to ( http://support.citrix.com/article/CTX128332 ) "... add  EnableOss=Off to the ICA file used for connecting to the published application in the published application section of the ICA file..."

Not the greatest workaround but it should hopefully be enough to get your Apple user going.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

#Citrix #XenApp #Citrix Scout #Citrix Insight Services #Microsoft VMMAP #Microsoft ADEXPLORE #Microsoft RAMMAP #Microsoft TCPVIEW #Microsoft AUTORUNS #Microsoft PROCESS EXPLORER #Microsoft PROCESS MONITOR
In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
In this tutorial viewers will learn how to increase their history states in Photoshop To undo more than one history state, use Ctrl + Alt + Z, not just Ctrl + Z: View the History window by going to Window > History: The default number of history sta…
In this Micro Tutorial viewers will learn how to remove an unwanted object using Photoshop’s feature known as content-aware fill.

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now