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Offline Address Book EX2007

Posted on 2013-12-27
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Last Modified: 2013-12-31
We have a Exchange Server 2007 that was migrated from 2003.  The old 2003 wasn't properly removed and now we have issues with our Offline Address Book.  It won't update.  

I get that the replication wasn't properly updated, I just need to get this fixed.  Below is what I ran in the shell and what it returned.  Can anyone please assist?  I'm also noticing a few other issues regarding address lists, address policies, etc..

Thanks,

[PS] C:\Documents and Settings\Administrator.EPWORTH\Desktop>update-offlineaddre
ssbook

cmdlet Update-OfflineAddressBook at command pipeline position 1
Supply values for the following parameters:
Identity: "Default Offline Address List"
Update-OfflineAddressBook : The operation could not be performed because object
 '"Default Offline Address List"' could not be found on domain controller 'SS02
.EPWORTH.ORG'.
At line:1 char:26
+ update-offlineaddressbook <<<<
    + CategoryInfo          : NotSpecified: (0:Int32) [Update-OfflineAddressBo
   ok], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : 64899154,Microsoft.Exchange.Management.SystemCon
   figurationTasks.UpdateOfflineAddressBook
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Question by:epworthcfs
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10 Comments
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 39742481
Did you update all your Address Lists from 2003 to 2007? In EMC, see if you can open/edit any of the Address Lists. If not, they probably need to be upgraded to 2007. Also, is the 2007 server listed as the server generating the OAB?
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Author Comment

by:epworthcfs
ID: 39742528
It will not let me see any lists that were in existence in ex2003. When I preview all users it's blank (in exchange mgmt console). After seeing this I attempted to upgrade the all users list by including MailboxUsers. I still can't preview it. I've not had any issues until now, the exchange 2003 server died about a month ago. All seemed fine until I noticed a new user not showing up then errors on updating the list.

As for your other question, How would I check to see who generates it?
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Assisted Solution

by:Gareth Gudger
Gareth Gudger earned 500 total points
ID: 39742532
Yes, you need to upgrade all of the Address Lists, including the Default Global Address List.

Check this article for more help:
https://www.simple-talk.com/content/print.aspx?article=915
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Author Comment

by:epworthcfs
ID: 39742705
Upgraded the policies and lists.  These are the two errors I get.  Have for a while
Event Type:      Error
Event Source:      MSExchangeSA
Event Category:      OAL Generator
Event ID:      9331
Date:            12/27/2013
Time:            3:04:12 PM
User:            N/A
Computer:      EPEXCH09
Description:
OALGen encountered error 80004005 (internal ID 50101ee) accessing the public folder store while generating the offline address list for address list '/'.
- Default Offline Address List

and

Event Type:      Error
Event Source:      MSExchangeSA
Event Category:      OAL Generator
Event ID:      9335
Date:            12/27/2013
Time:            3:04:12 PM
User:            N/A
Computer:      EPEXCH09
Description:
OALGen encountered error 80004005 while cleaning the offline address list public folders under /o=Epworth Children & Family Services/cn=addrlists/cn=oabs/cn=Default Offline Address List.  Please make sure the public folder store is mounted and replicas exist of the offline address list folders.  No offline address lists have been generated.  Please check the event log for more information.
- Default Offline Address List

As I said, the old Exchange 2003 server wasn't removed properly.  I though public folders were no longer needed?  (We have no Outlook 2003 users)
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 39742772
I am guessing your "Public Folder" Address List is having issues based on the second error. In EMC, can you edit/open the Public Folder Address List, or, is it all greyed out?

With the first error. How are you distributing your OAB? Is it still being distributed by Public Folders? Or have you switched distribution to EWS? Or is it distributing both ways.

Do you still have a Public Folder database?

What server is generating the Public Folders? Go to Organization Configuration --> Mailbox --> Offline Address Book tab,
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Author Comment

by:epworthcfs
ID: 39746052
When I edit the public folder list, the Container just shows the root  \
The recipients filter is:  Recipient Type -eq 'PublicFolder'
The preview shows a list of which I would say most are from EX2003 and prior.  Up to OAB version 4 along with many others, like the Schedule+ Free/Busy (two of them), a couple OWA scratchpads, some labeled with old server, etc...

This is the Exchange Server that generates the Offline address book.
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Accepted Solution

by:
Gareth Gudger earned 500 total points
ID: 39747584
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Expert Comment

by:Gareth Gudger
ID: 39747586
Do you get the error listed here when you select Update on the OAB in EMC?

http://www.muratbilici.com/action-update-could-not-be-performed-on-object-default-offline-address-list/
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Author Closing Comment

by:epworthcfs
ID: 39748818
Thanks for your help.  That fixed my address book.
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 39749239
awesome!
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