Pictures not displaying in Outlook

User opens email and pictures do not load.  User is given option to download pictures and does so.  They still do not load.  The user is using Outlook 2010.  Any thoughts?
ebsadminAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
13ShadowConnect With a Mentor Commented:
Do you have Outlook configured to download external content?:
http://www.slipstick.com/outlook/email/microsoft-outlook-web-bugs-blocked-html-images/
 
If you have it configured to download external content the reason could be a corrupt Temporary Internet Files (TIF) folder (a second symptom is the TIF size is set to 0 in Internet Options). Deleting the TIF will also delete the securetemp folder (and temp folders used by Word and other applications).
Close Outlook.
To locate the TIF, open Windows Explorer and type shell:cache in the address bar, and then press Enter.
Reopen Outlook.
Can you see the images now?
0
 
13ShadowCommented:
Do your users see a red x or a blank box shaped/sized like the graphic or photo?
0
 
Md. MojahidCommented:
Test with a new Outlook profile.
0
 
dsnegi_25decCommented:
Pictures means  I am assuming you are not able to see GAL photoes

Rename .ost  download fresh OAB.

Check with the new outlook profile.

Remove contacts , exit outlook then download fresh OAB
0
 
ebsadminAuthor Commented:
Attempted everything above and nothing worked.  Try again please.  The placeholders for the pictures are present and a red X is in them with only the option to copy them available when you right click on the placeholder.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.