i have a neatdesk scanner. it stopped scanning out of nowhere. the 'scan' and 'pdf' buttons are flashing red. the buttons read solid green when the usb cable is not plugged in. as soon as i pliug it into my laptop, lights flash red again.
i have tried power cycling, driver updates, swapping cables, install on different computer, etc.
still no worky :(
i am baffled and would appreciate any feedback on this.