For example, a helpdesk engineer can proactively initiate a remote desktop session to a remote client connected via DirectAccess to troubleshoot an application. Systems management engineers can push software out to DirectAccess clients without requiring an agent on the remote client to “phone home” to receive software updates. This model is often referred to as “manage out”.
Yes makes it easier to manager. We are currently not using direct access but have a traditional Cisco VPN client on users machines. We can only manage when they connect. This would be a nice feature for us too.
Thanks
Mike
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My friend MVP Richard Hicks is one of the top direct access experts and he explains it well
http://directaccess.richardhicks.com/2013/06/24/isatap-recommendations-for-directaccess-deployments/
Thanks
Mike