Powerware 9125 UPS

I have an Eaton Powerware 9125 UPS connect via the serial port. I have Lansafe running and it is running fine. I am attempting to update to Intelligent Power Manager and cannot get it to see the UPS. We contacted Eaton support a while back and they said they he it working fine in their test environment. Since then we have replaced the serial card in the UPS encase it was faulty but still cannot get it to connect.

Does anyone have Intelligent Power manager working via serial to any Powerware model or have any other suggestions?

Thanks
GlennCameronAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Davis McCarnOwnerCommented:
The specs on that software require a web enabled management port and, for the 9125 it is eaton 116750221-001: http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=4270125&SRCCODE=WEBGOOPA&cm_mmc_o=mH4CjC7BBTkwCjCV1-CjCE&gclid=CMDTx7fF1rsCFag7Ogodg20A5g

But; if you have not replaced the batteries in that 7 year old UPS, you'd be smarter to buy a new UPS.
GlennCameronAuthor Commented:
Thanks for your reply. It also supports some rs232/usb attached models, the PW9125 being one of them. Since posting the question I have installed again and got it reporting on the UPS. However still cannot configure the 'Power Source Configuration' and it will not send out notifications of power failures etc however the all ports are open and the test emails also work.

I don't really want to go to the expense of buying another UPS as the batteries are fine and I am kind of hesitant to buy a new web enabled port when it appears that it’s the software which rubbish.

Still hoping someone has Intelligent Power manager working via serial to any Powerware model and can share their experiences or have any other suggestions?

Thanks
Davis McCarnOwnerCommented:
Have you installed IPM on the other servers you want to receive notification?
The manual refers to a host and remotes.
http://lit.powerware.com/ll_download.asp?file=eaton_ipm_users_guide_en_1.30.pdf

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
GlennCameronAuthor Commented:
Yeah, done that. My understanding is that you install IPM on the monitor server that the ups is plugged into and then install IPP on the other servers.

Last night I uninstalled everything reboot and set it up from scratch again. Guess what cant see the UPS again. This software is rubbish! I am going to leave the question open for a week it see if someone responds that has it running via serial and have a look around for a cheap x-slot management card.

Thanks your help.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Hardware

From novice to tech pro — start learning today.