• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 395
  • Last Modified:

Outlook OAB offline distribution

Hi,

Our exchange administrator has made a mistake and delete all external contacts... Now he's recreated them but with the wrong policy (invalid mail addresses), and although this mistake was also fixed manually - the new OAB does not propagate to external users who are not connected to the LAN, and this time he does not know how to fix it..

Is there a way to send the OAB as file and MANUALLY replace the existing one in Outlook?

Thanks in advance
0
IT_Group1
Asked:
IT_Group1
3 Solutions
 
Stelian StanCommented:
Are those user able to receive email using Outlook from outside the network? If yes, then it will update their OAB usually every morning around 5 a.m.

If you want to push the oab then run:
Get-OfflineAddressBook |Update-OfflineAddressBook

For more information: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_5064-9-Steps-to-end-OAB-nightmares.html
0
 
Gareth GudgerCommented:
When you say it does not propagate to external users, is Outlook Anywhere configured in the environment?
0
 
IT_Group1Author Commented:
Thanks.
Since I'm an end-used and doesn't have access to the Exchange/IIS in this case, I know for a fact that the OAB is not being synchronized properly using Outlook Anywhere, probably due to a firewall/IIS issue - and the sys admin is not care to solve it. SO i'm looking for a `creative` method to get an offline copy of the OAB and send it to the relevant users so I will be able to receive mail again!
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
Gareth GudgerCommented:
Sorry to hear that. Here is the manual method.
http://technet.microsoft.com/en-us/library/ff969354(v=office.14).aspx
0
 
MaheshArchitectCommented:
If those users are using OWA, they should not face issue

If they are using outlook anywhere, then you need to ask them to update OAB manually over Email

You may create screen shots and send them step by step instructions over mail.
http://support.microsoft.com/kb/841273
http://www.clemson.edu/ccit/email_accounts/email/exchange/HowTo/OL_Download_GAL.html

Alternatively you may try below TechNet Article to Manually deploy offline address book files.
http://technet.microsoft.com/en-us/library/ff969354(v=office.14).aspx

Mahesh
0
 
IT_Group1Author Commented:
Looks perfect!
Will send it to the Exchange admin and let's hope!
0
 
IT_Group1Author Commented:
Thank you both my good men. Will try that and update
0
 
sameertCommented:
Please check whether the Autodiscover is working fine Externally.
Run Test Email autoconfiguration from Outlook and verifiythe OAB Url.If it is failing then make sure that autodiscover is working fine Externally

Export the contacts from Outlook in PST and import it back to External Client
0

Featured Post

2017 Webroot Threat Report

MSPs: Get the facts you need to protect your clients.
The 2017 Webroot Threat Report provides a uniquely insightful global view into the analysis and discoveries made by the Webroot® Threat Intelligence Platform to provide insights on key trends and risks as seen by our users.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now