artcrest
asked on
Lync can't IM chat to OCS pool and vice versa.
We have OCS 2007 R1 installed in our company. I sucessfully installed Lync 2013 server. I migrated a user to the Lync server. When a Lync enabled user talked with an ocs enabled user, the following error appear :
When contacting your support team, reference error ID 504 (source ID 239).
Any ideas?
When contacting your support team, reference error ID 504 (source ID 239).
Any ideas?
I agree with Jeff, the reasonable thing which you could've done is checking the internet how to do the migration properly but I think you have just went without even checking if there's a supported way of migration from OCS to Lync 2013.
In case you don't want to migrate all your users then your only resort is getting a MS support ticket to see how you can solve this with the two current environments .
In case you don't want to migrate all your users then your only resort is getting a MS support ticket to see how you can solve this with the two current environments .
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The answers by others were not helping.
http://technet.microsoft.com/en-us/library/gg425746.aspx
You should have performed a two-hop migration, as coexistence between both versions of your pool is not supported. I would suggest moving all of the users to Lync as soon as possible.