troubleshooting Question

Failing to connect via HTTP Printing

Avatar of Amicitia
Amicitia asked on
Windows Server 2008
4 Comments3 Solutions278 ViewsLast Modified:
Hi,

I am having trouble connecting to an external http printer.  This problem is only occuring from 2 x server 2008, one of which is a DC (2008 R2) and the other is our print server (2008 standard 32-bit).  When we connect using a Windows 7 PC, we are able to connect absolutely fine, authenticate then print, no problems.  No problems from one of our server 2003 boxes either.

When we try to use one of our servers to connect into the HTTP printer, we are faced with the error:
Windows cannot connect to the printer.  Make sure that you have typed the name correctly, and that the printer is connected to network.

When I load the same URL in IE or Firefox on the same servers, it prompts for credentials and I am able to login fine.

I also have a server 2003 box, that I am able to connect using, but I am planning on replacing this soon, hence why I need this on one of the server 2008 boxes.

Some of the things I have tried already:
*adding site as a trusted site
*using both IP address and hostname to connect
*applying the hotfix specified in Microsoft KB 982643

Any help would be gratefully appreciated.
ASKER CERTIFIED SOLUTION
Don Thomson

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