Solved

UMAX Scanner Astra 1220U

Posted on 2013-12-30
4
808 Views
Last Modified: 2013-12-30
I have a UMAX Scanner Astra 1220U which now will not connect to my PC.
I think I went from xp32 to xp64  some time ago

As I could not find the original application I reinstalled software I downloaded ages ago.
vs355u.exe

When I now start the computer I get the following error.

16 bit
I carried out a search for S32EVNT.DLL but could not find it

Can anyone pls advise me how to unistall to software or get the scanner working again please/

Many Thanks

John
0
Comment
Question by:johnhardy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 6

Assisted Solution

by:Aditya Arora
Aditya Arora earned 150 total points
ID: 39745912
Press window + R

in run window type msconfig and press enter.

Now in start up tab find it and un check it (Command )

and also in services tab un-check if any related service is there
0
 
LVL 70

Accepted Solution

by:
garycase earned 200 total points
ID: 39745913
That's a very old scanner -- it had driver support for Windows 98, 98SE, ME, 2000, and XP, but nothing after that.    ... and there are no drivers available on the UMax web site for that model anymore.

There's a possibility that Windows Update may find a driver for your OS if you connect the scanner and then run Windows Update.   But if not, I suspect you're out of luck.

Your best "solution" is to simply buy a new scanner.   Be sure to get one that's compatible with newer OS's.     Depending on the age and features of your printer, you may want to simply buy an inexpensive all-in-one printer that includes a scanner.
0
 
LVL 30

Assisted Solution

by:Sudeep Sharma
Sudeep Sharma earned 150 total points
ID: 39745915
The dll "S32EVNT.DL" belongs to the Symantec. Do you have any Symantec product installed on your system? Probably Symantec AntiVirus.

Here is the article to resolve it too:
http://www.symantec.com/business/support/index?page=content&id=TECH100470

For scanner drivers try the following link:
http://download.cnet.com/UMAX-Astra-1220U/3000-2014_4-71583.html

Sudeep
0
 

Author Closing Comment

by:johnhardy
ID: 39745924
Many thanks for the excellent answers.

Yes it is a very old scanner and I now have a cheap all in one scanner printer etc which does the job. So with free OCR I am up and running again.

regards

John
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

pc, laptop  monitor connection configurations
Great sound, comfort and fit, excellent build quality, versatility, compatibility. These are just some of the many reasons for choosing a headset from Sennheiser.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question