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Throughput slow on Cisco AIR-SAP1602I-K9

Posted on 2013-12-30
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Last Modified: 2014-06-23
Lately our Access Point throughput has slowed by a factor of 8. I can't point to a single event. Can someone suggest some troubleshooting steps?
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Question by:Alex Scarfone
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kadafitcd earned 1000 total points
ID: 39746199
These types of issues are most likely caused by a wireless device.  The best way to troubleshoot is by disabling wireless devices connected to it.  If that's possible do it one by one until you find the fault.  Make sure to wait a good 2 minutes after each device is disabled to test the network speeds.
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by:Craig Beck
Craig Beck earned 1000 total points
ID: 39746539
Try changing the channel.  If there are other devices on the same frequency/channel interference will have a negative impact on throughput.

Use a program like InSSIDer to see what other Wifi devices are around.  This might help.  Post a screenshot if you have trouble deciphering the output if you use it and I'll tell you if you've an interference issue.
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by:Alex Scarfone
ID: 40152283
Restart can also fix as long as device is no longer at the location.
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