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Need help with Blue Screen Mini dumps

Posted on 2013-12-30
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Last Modified: 2014-01-10
Windows 7 Pro machine with all updates applied.  The BSOD is 0xf4
I loaded the latest chipset, video and network drivers.

This has been going on for a while and generally the finger is pointed to a Microsoft program,
wininit or csrss, mainly wininit.  Unfortunately the 0xf4 has no clear indication of the real problem.  I have also run memory check to see if there was a bad chip but with no problems were found

Thanks for the help
121713-25942-01.dmp
121713-27768-01.dmp
122813-25194-01.dmp
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Question by:c7c4c7
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6 Comments
 
LVL 93

Expert Comment

by:nobus
ID: 39747682
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Author Comment

by:c7c4c7
ID: 39748503
should have mentioned I ran the sfc/ scannow it didn't find anything
not really sure what would be expected from running startup repair, I thought that was for machines that wouldn't start.  This one does start but fails occasionally.

Did you see anything in the dumps I might have missed?

Thx
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LVL 93

Expert Comment

by:nobus
ID: 39748769
this should clear it up :  http://windows.microsoft.com/en-us/windows/startup-repair-faq#1TC=windows-7

if that does not fix your problem; you better go for a fresh install
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LVL 10

Expert Comment

by:Arman Khodabande
ID: 39749478
Please uninstall "Intel Microcode Updater" if you have it on your Programs list. And report the results.
And also take and upload a screenshot from all the programs installed by intel from Add/Remove programs.
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Accepted Solution

by:
c7c4c7 earned 0 total points
ID: 39758336
Loaded Driver Verifier, waited for a Blue Screen and found that the problem was a piece of software from GoToMyPC, monblanking.sys.  Removed Windows Driver Package - Citrix Systems monblanking Citrix Driver and problem has not returned.

Thanks for your help
0
 

Author Closing Comment

by:c7c4c7
ID: 39770592
Driver Verifier correctly identified the reason for the Blue Screen.  Once the real reason was found the problem software was removed
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