Avatar of cpsimon
cpsimon
 asked on

VGA card not recognizes

Have older machine dell which has a VGA divi graphics card.   It has Windows XP.  Computer was working fine and then it was moved.  We cannot get the VGA display to work. I have tested both monitor and cable. It works. I reseated graphics card.  There is no other VGA port Since nothing appears on screen-no signal.  I do not know if there is driver, card problem or slot problem.   I cannot troubleshoot very well since there is no screen. Any suggestions?
Thanks
Windows XPComponentsDisplays / MonitorsDell

Avatar of undefined
Last Comment
nobus

8/22/2022 - Mon
Nick Rhode

Does the DVI work ok?  That is if you have an adapter that converts dvi to vga
ASKER CERTIFIED SOLUTION
Brian Pierce

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
cpsimon

ASKER
Did not try it. Do not have a VGA  to DVI converter. I will get one. I just assumed neither worked. I will try it tomorrow and get back to you.  I would just put in a new VGA card, but I think I would need to install it which is problematic without some sort of display.
Cpsimon
nobus

are the fans running?  do you see the power, and disk activity light come on?

i would inspect all cables, and connectors first -  remove and reseat them
then use the minimum setup for troubleshooting, as described in my article :
https://www.experts-exchange.com/Hardware/Components/Motherboards/A_1945.html                  (Short-overview-of-how-to-troubleshoot-bad-hardware-when-a-pc-does-not-post)
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
SOLUTION
Don Thomson

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
cpsimon

ASKER
I tested the dvi,  Nothing.  Ordered another video card for the AGP slot in the old computer. Hopefully, that will do the trick.  No one seems to have the old card testers.  I will keep you posted.
nobus

what system is this?
on older models, you may have bulging or leaking capacitors - onboard , or in the PS - here's how they look :
c
cpsimon

ASKER
Thanks.  I do not see anything like that on motherboard.  It is a Dell 8400 Dimension, Looks pretty good inside actually.
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
nobus

marsilies

What is the light code that come up on the back of the PC? There should be a row of 4 lights labeled A,B,C, and D on the back of the PC.  If they don't go solid green a few moments after turning the PC on, then there's likely a problem.

See page 49 of the Owner's Manual:
http://www.dell.com/support/Manuals/us/en/19/Product/dimension-8400
cpsimon

ASKER
Hi,
First thing I did is check the lights on back -All green.  Hard drive light comes on looks and sounds like it boots fine.   The AGP video card has not arrived.  As soon as it does and is put in machine, i will let you know.  It should be here soon.
I appreciate everyone's input.  Did not know there was  motherboard leakage problem with the Optiplex machines.  As I said before, motherboard looks good.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
SOLUTION
nobus

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.