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Windows 8 and 8.1 users cannot change their passwords on AD domain.

Posted on 2013-12-30
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Last Modified: 2013-12-31
Hi,
We are experiencing some issues with Windows 8 users, including 8.1

When a user's password expires, they are unable to change it.   I've read through some forums posts on other websites, but couldn't find a solution.

It appears to be somewhat widespread.

Any solution or advise?
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Question by:jsctechy
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Netman66 earned 500 total points
ID: 39747474
This is a known problem and I cannot confirm if Microsoft has a fix for it yet or not.

For the Windows 8 computers if you remove KB2883201, you should find it works fine.  For Windows 8.1 computers, that update is part of the core and cannot be removed - so I don't have a fix for that.

What will work is changing the user's passwords on the server, calling them with the new password, having them log in using the new password then changing it using CTRL+ALT+DEL after your minimum password age is met.

It seems this only manifests itself when the passwords expire and no other time.
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by:jsctechy
ID: 39748141
Thanks.  I couldn't find anything on Microsoft.com about it.
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