Solved

Retention policy tag after SP3 on Exchange 2010

Posted on 2013-12-30
4
2,165 Views
Last Modified: 2014-01-13
This past weekend I installed SP3 on our Exchange 2010 server (it was on SP2). We are using retention policy tags and policies and have been for 14 months at least. After a user reported some missing Tasks, I started doing some digging to find out if Tasks were somehow included in RPT's that were of the "All other folders in the mailbox" type. I came across an article that mentioned Calendar and Tasks were included in the default RPTs (http://blogs.technet.com/b/exchange/archive/2012/08/14/calendar-and-tasks-retention-tag-support-in-exchange-2010-sp2-ru4.aspx) with SP2 RU4. I assume SP3 includes whatever changes the RUs for SP2 included, so this 'feature' came with SP3 too.

So, I am wondering if there is a way to create an RPT (within the EMC) that will either exclude Tasks and Calendar items or allow setting a time period for them to remain in the user's mailbox. I found an article (same one as in the above link) that provided a registry setting on the Exchange server that would disable this feature, but I was wondering if there might be a way to create an RPT instead.

Thanks
0
Comment
Question by:ks157
  • 3
4 Comments
 
LVL 13

Assisted Solution

by:imkottees
imkottees earned 300 total points
Comment Utility
Hi,

To answer your first question, Yes SP3 will have all the features included from the previous SPs and RUs.

Secone one, i dont think there is a way to disable it through EMC.
0
 

Author Comment

by:ks157
Comment Utility
Thanks for your confirmation. I tried the registry "fix" I found in the link I posted in my initial question but old tasks continue to disappear daily when the retention policies are processed by the Exchange server. Does a service need to be restarted for the registry fix to take effect? If so, does anyone know which service?
0
 

Accepted Solution

by:
ks157 earned 0 total points
Comment Utility
Turns out the Exchange Mailbox Assistants service had to be restarted after applying the registry fix cited in the article I posted earlier. The tasks are now not being touched by the retention policy.
0
 

Author Closing Comment

by:ks157
Comment Utility
The expert comment addressed a portion of the initial question, but the more important portion, how to fix the problem, I discovered from my own research.
0

Featured Post

Free book by J.Peter Bruzzese, Microsoft MVP

Are you using Office 365? Trying to set up email signatures but you’re struggling with transport rules and connectors? Let renowned Microsoft MVP J.Peter Bruzzese show you how in this exclusive e-book on Office 365 email signatures. Better yet, it’s free!

Join & Write a Comment

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now