troubleshooting Question

after power failure no one can access internet or servers. everyone gets 169 address

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itsup23 asked on
RoutersNetworkingDHCP
10 Comments1 Solution399 ViewsLast Modified:
after a power failure one of my switches was fried. I replaced the switch, however, everyone still cannot access internet or servers.

I cannot ping or telnet into my router or any server

everyone gets a 169 ip address, If i try entering manual information it does not work either

I have called our Isp and they can ping and see the router but say my issue is the first hop (which is connected to the new switch---if I move it to a different one its the same thing)

also wireless does not work

any thoughts??
ASKER CERTIFIED SOLUTION
itsup23

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