troubleshooting Question

Entrust Entelligence 9 on Win 7 could not find Certification Authority

Avatar of ChihChieh
ChihChieh asked on
Internet ProtocolsEncryptionSecurity
7 Comments1 Solution5121 ViewsLast Modified:
All Entrust Entelligence 9 installation on WinXP are running well. However, not all installed on Win 7. They all have same message "The mandatory policy for your Entrust security store is unavailable". There is another message prompted right after PC bootup, "Unable to find Certification Authority(CA) and Directory configuration information".

I was told to test the connection to some specific CA server. However, I do not know how to verify the connection to CA, other than using "ping". How to check if there is any setting on Win 7 blocks it?

Thanks
ASKER CERTIFIED SOLUTION
btanExec Consultant
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