Quick Parts in Outlook 2007 - are multiple files possible

you can use categories to identify additional quickparts. Put the new one in a new category.

If you have a budget, you can try Template Phrases http://www.ablebits.com/outlook-templates-phrases/index.php

How do I create categories in the outlook quick parts?

In a new Outlook Message, Choose the insert tab then select Quick Parts. If you already have one right click on it and you will see the following menu

From there you click General and choose Create New Category...

Thanks, but that still saves the new category to normalemail.dotm - that's what I need to change so that I don't overwrite the users' normalemail.dot with the one with the quickpick I want to give them.

All Quick Part Building blocks are saved there. I have multiples in mine right now with no issues. They will have to choose which one they want to use from the list in Quick Parts dropdown.

Yes, but what the person wants IT to do, is create a quick parts and give it to every user.  The only way I know how to do that is to give them the normalemail.dotm I create with the quick parts in it.  But that will overwrite their current normalemail.dotm and they'll lose any quickparts they currently have (and different staff have different quick parts saved).  Am I missing something?