xyz abc

asked on 1/1/2014

My laptop doesnot boot

Hi Team,

I have lenovo laptop Y 560. After chkdsk the laptop doesnot boot.
It says. " a disk read error occurred press ctrl+alt+delete to restart "

I tried doing a one button restore where it usually loads the new OS and such,...
I dont have CD to load the OS,.. i have an external HDD can i load the OS from my external HDD if my laptop is dead,, please let me know steps if its possible...

Regards

Microsoft Legacy OSLaptops Notebooks

Last Comment

xyz abc

8/22/2022 - Mon

ASKER CERTIFIED SOLUTION

Patrick Bogers

1/1/2014

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John

1/1/2014

You got a disk read error and the ThinkPad restore button did not work. So the hard drive is bad. You can get a hard drive test from Lenovo to see what it tells you.

Is the machine under warranty? If so, only use Lenovo tools to test and then call Lenovo Support for directions on replacement.

.... Thinkpads_User

xyz abc

1/1/2014

ASKER

I dont have a warranty on this.....

John

1/1/2014

You can try the hard drive tool suggested above. I would still get the Lenovo tool to test the drive.

.... Thinkpads_User

Your help has saved me hundreds of hours of internet surfing.

fblack61

xyz abc

1/1/2014

ASKER

i have downloaded the free version of HDD Regenerator on external HDD. Now since my laptop is not booting how do i do the scan ,...

Also other thing to note when i set boot from usb... it says " media check cable "

John

1/1/2014

The USB drive must be bootable for it to boot.

The Lenovo Support site has some bootable USB files to test things.

The site below is for MY computer. Put in the model of YOUR computer to check.

http://support.lenovo.com/en_CA/research/hints-or-tips/detail.page?&DocID=HT073834

.... Thinkpads_User

xyz abc

1/1/2014

ASKER

It says " Media test failure , Check cable"..

Also let me know how to check " HDD Regenerator " scan from external USB HDD...

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xyz abc

1/1/2014

ASKER

Now on this site http://support.lenovo.com/en_CA/research/hints-or-tips/detail.page?&DocID=HT073834

i have selected USB in external hdd and tried to boot on faulty laptop nothing comes up

Driver Operating System Released
Intel USB 3.0 Driver for Windows 7 (32-bit, 64-bit) - ThinkPad X230s ... Learn more

Version: 1.0.9.254

Intel USB 3.0 Driver
Read me

rindi

1/1/2014

You can create a booting CD or floppy with the HD regenerator and boot from that, or you can also remove the HD from the PC and connect it to another on which you can run the tool on (you'll have to remove the disk anyway as you'll probably have to replace it with a new one). You should also run the disk manufacturer's diagnostic on it. You'll find that tool on the UBCD:

http://ultimatebootcd.com

John

1/1/2014

I am not sure what to tell you here. The site for YOUR laptop is below.

http://support.lenovo.com/en_CA/research/hints-or-tips/detail.page?&DocID=HT072743

In the list, they have OneKey Recovery but do not say how to use it.

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS010607 32-bit

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS010807 64-bit

Does this make sense to you? It is not how my X230 works.

... Thinkpads_User

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John

1/1/2014

There does not appear to be a docking station with CD-ROM for that laptop. I looked through accessories and could not find one.

I have a bootable USB CD Drive for my X230. It is part number 0A33988 and is a DVD Reader/Writer. You might be able to use something like that to boot from.

... Thinkpads_User

rindi

1/1/2014

You can always use an external USB DVD drive for that. They aren't too expensive and it is always good to have one.

nobus

1/3/2014

i would test the HDD firstwith the diag for your disk brand
find all on the UBCD :
http://www.ultimatebootcd.com/ ultimate boot cd
http://www.ultimatebootcd.com/download.html direct link UBCD

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xyz abc

1/3/2014

ASKER

Thanks All. I had to replace the HDD & sink of Laptop. I think my HDD went completely dead.

IAM

xyz abc

1/3/2014

ASKER

I've requested that this question be closed as follows:

Accepted answer: 0 points for arshmohd's comment #a39753441

for the following reason:

Since i had to take this to a Technician

Patrick Bogers

1/3/2014

Hi

Hate to object but the correct answer was your hdd might be bad which several of us told you, even it might not have been what you call solution, it really is.

I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst

William Peck

xyz abc

1/3/2014

ASKER

ok great... "Might be" is not that fixes my issue with myself in imagination or something... If this site wants me to select as an accept as solution that is fine for me.....

End of the day i paid for both the services but its about a real service that i end of getting and thats what i have been true to what i got :)... Not sure why and for what you are Objecting..