asked on black screen at exchange 2010 server
Hi Expert,
I have a friend that having a problem in Exchange 2010 server,
the mail services is running well but the problem is, he unable to view the screen,
even RDC to the server, it show blank scree, mail flow works fine.
Any advise?
Thanks
I have a friend that having a problem in Exchange 2010 server,
the mail services is running well but the problem is, he unable to view the screen,
even RDC to the server, it show blank scree, mail flow works fine.
Any advise?
Thanks
Exchange
Last Comment
patcheah
Reboot the server would be the first thing I would do - sounds like the graphics driver may have crashed.
You will probably need to use another machine to reboot it and the shutdown.exe command.
Simon.
You will probably need to use another machine to reboot it and the shutdown.exe command.
Simon.
Just try to logon to server with console session and check if its works
Otherwise, you can logon t workstation in domain account having domain admins right and restart server remotely with below command.
shutdown /m \\Exchange_server_host_nam
After reboot you should be able to access the server properly
Mahesh
Otherwise, you can logon t workstation in domain account having domain admins right and restart server remotely with below command.
shutdown /m \\Exchange_server_host_nam
After reboot you should be able to access the server properly
Mahesh
ASKER
Hi All,
Already reboot but still the same issue, FYI, the exchange is a VM. Vmware.
Already reboot but still the same issue, FYI, the exchange is a VM. Vmware.
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Before restarting or trying somethings..
change the resolution of the mstsc and check the status..
change the resolution of the mstsc and check the status..
patcheah - when you restarted the guest, did you have the vmware console open and actually watch the system boot? are the vmware tools installed?
Patricksr1972 - if the guest was out of disk space, exchange services wouldn't be running. if vmware host was out of disk space, the guest itself wouldn't start or would be suspended
Patricksr1972 - if the guest was out of disk space, exchange services wouldn't be running. if vmware host was out of disk space, the guest itself wouldn't start or would be suspended
ASKER
Dear All,
is actually 2 problems, VMWARE issue and the disc space issue,
this is how my friend reply
"Normally the email database drive use 75GB of 150GB. Meaning got 74GB free space more. But out of sudden the disk is full (left free 40MB). Then.. when I tried to extend (VM setting) the drive space... again out of sudden free drive space back to normal - 74GB."
THanks!
is actually 2 problems, VMWARE issue and the disc space issue,
this is how my friend reply
"Normally the email database drive use 75GB of 150GB. Meaning got 74GB free space more. But out of sudden the disk is full (left free 40MB). Then.. when I tried to extend (VM setting) the drive space... again out of sudden free drive space back to normal - 74GB."
THanks!
The system's screen is unresponsive?
Could be his root harddisk is filled up causing the color scheme to reset to black.