HP tape library MSL 2024 suddenly stopped recognised by the server
Posted on 2014-01-02
I have a backup server running Symantec Backup exec 2010 connected with HP MSL2024 SAS and HP LTO 3SCSI tape 8 slot library. Both of the tape devices were working. Needed to remove LTO3 drive.
The mistake was done that the LTO3 drive removed while the server was up and running. Now the LTO4 msl2024 tape library is not recognized by the windows server 2008R2 server.
Several times the library was installed. Also the SAS card was disabled and then re-enabled. But nothing worked. Any suggestion will be highly appreciated.
OS : Windows server 2008R2
Backup software: Symantec Backup exec 2008R2
HP MSL2024 SAS
HP Storage works LTO 8 slots
Server: Dell 1950.
Everything was working but after removal of LTO3 drive, LTO 4 stopped recognized.
Thanks in advance