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Best way to lock down mac on guest profile

Posted on 2014-01-02
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Last Modified: 2014-01-02
Have an Imac that was set up with a guest profile for a hotel, now we are getting a pop up every few seconds saying we don't have permission to use any of the programs even on the admin profile. It is making the Imac unusable. Parental controls is turned off on both accounts.
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Question by:Netbeam
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6 Comments
 

Author Comment

by:Netbeam
ID: 39751497
I would also like to know if there is a software like deepfreeze or equivalent that is recommended by the Experts for use in this situation (guest pc at a hotel)
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LVL 40

Assisted Solution

by:Eoin OSullivan
Eoin OSullivan earned 500 total points
ID: 39751544
If your user account has full admin privileges then you should only have to enter admin passwords to install or upgrade software not open programs.

Open the Disk Utility application and run the "Repair Permissions" command on the Hard Drive to see if there are any issues.
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LVL 40

Accepted Solution

by:
Eoin OSullivan earned 500 total points
ID: 39751573
I'd recommend you use CLONING software such as Carbon Copy Cloner (http://www.bombich.com/) to take a snapshot/image of the computer to an external hard drive.  You can restore/rebuild the computer from the cloned image file whenever you want.
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Author Comment

by:Netbeam
ID: 39751724
Restarting now after running Disk Utility- repair permissions.
The exact error message was
"You don't have permission to use the application - Teamviewer_desktop"
and
"You don't have permission to use the application - LogMeIn menubar"

We obviously were trying to install remote access software, and tried Both to avoid this error. Now we can't uninstall them.
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LVL 40

Expert Comment

by:Eoin OSullivan
ID: 39751772
Look under your user account in the system preferences.... under Startup Items .. delete all the LogMeIn and TeamViewer startup items.

To uninstall the LogMeIn or Teamviewer apps you need to have administrator permissions (which you should have) and both websites have step-by-step instructions on removing their applications.
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Author Closing Comment

by:Netbeam
ID: 39751972
The repair permissions did work and the guest profile no longer has pop-ups for the logmein menu bar. But it is still popping up on the admin side so I still have a problem even though I can use logmein to do remote work. Not sure if I should remove or keep?
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