We had a computer who got a virus and when we got rid of the virus some of the excel files won't open correctly. What is a good program to recover excel sheets or is there another work around solution?
You didn't specify the type of virus, but there is a class of Malware called Ransomware, in which the malware encrypts data files on your computer and then offers to sell you the key to decrypt them for $300 or so. This malware has affected a couple of million computers recently.
Most people find and remove the malware infection, then restore some or all of their files from backups. Paying the ransom is not recommended because Microsoft is taking down the servers that store the decryption keys as fast as they can find them.
Panda Security offers a tool to decrypt the file at http://www.pandasecurityusa.com/support/cards/1675/ This web page predates the most recent reports of infection, so I would be very much interested if it is able to effect a recovery. Please report back. Note that you will likely need a good copy of the file (perhaps preserved in email as an attachment) as well as its corrupted equivalent to reverse engineer the encryption key.
TomBalla
ASKER
I don't think it is ransomware because it never asked for a ransom, but I know it had a virus. Maybe I can look and see what the virus was called.
Ivano Viola
I agree with byundt. Does the contents of the file/s look encrypted? When you open the file in Wordpad or NotePad, is the contents showing up garbled?
Hope this link would help:
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2013/09/07/quot-cannot-open-the-file-because-the-file-format-or-extension-is-invalid-quot-opening-office-files.aspx