VSACIT
asked on
Out of Office
Hello,
We are using Outlook 2010 in the Exchange 2010 environment. I have a user who is setting thier Out of Office Message and the following is appearing: "Your automatic reply settings cannot be displyed because the server is currently unavailable. Try again later"
Ran the Office Repair and Outlook repair, did not fix the problem.
Thanks,
VSACIT
We are using Outlook 2010 in the Exchange 2010 environment. I have a user who is setting thier Out of Office Message and the following is appearing: "Your automatic reply settings cannot be displyed because the server is currently unavailable. Try again later"
Ran the Office Repair and Outlook repair, did not fix the problem.
Thanks,
VSACIT
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Windows key -------> Type in "Search Programs and files -------> Credential Manager
Locate the "Generic Credentials" and "Windows Credentials" Remove from vault anything pertaining to Outlook. Try and retest.
Windows key +r
Type: appwiz.cpl ----> "View installed Updates" on the left pane --------> Uninstall outlook security update KB2837618 and restart.
Try deleting the outlook profile and recreating it.
Locate the "Generic Credentials" and "Windows Credentials" Remove from vault anything pertaining to Outlook. Try and retest.
Windows key +r
Type: appwiz.cpl ----> "View installed Updates" on the left pane --------> Uninstall outlook security update KB2837618 and restart.
Try deleting the outlook profile and recreating it.
Let's perform the following steps to troubleshoot this OOF problem
Step 1: verify name resolution and proxy:
==========================
1. On client computer, try to ping mail.domain.com in command prompt, make sure the correct Internal IP address returns.
2. On client computer, open IE, click Tools -> internet options -> Connections -> LAN Settings
3. Please check if IE proxy is configured. If it is, please disable proxy, restart Outlook and test E-mail Autoconfiguration.
[Collect AutoConfiguration Status in Outlook]
==========================
a. While Outlook is running, click the CTRL key and then right-click the Outlook icon in the system tray and then select “Test Email Autoconfiguration”.
b. Confirm that your email address is in the address field, uncheck “Use Guessmart” and “secure Guessmart authentication” boxes. Then click the “Test” button.
c. Once it runs, please post screen shot of the Log tab and Results tab.
More:-
http://social.technet.microsoft.com/Forums/office/en-US/74f0e3f8-5d50-4c73-9529-8ec70ae6bee3/outlook-error-your-automatic-reply-settings-cannot-be-displayed-because-the-server-is-currently?forum=outlook
Step 1: verify name resolution and proxy:
==========================
1. On client computer, try to ping mail.domain.com in command prompt, make sure the correct Internal IP address returns.
2. On client computer, open IE, click Tools -> internet options -> Connections -> LAN Settings
3. Please check if IE proxy is configured. If it is, please disable proxy, restart Outlook and test E-mail Autoconfiguration.
[Collect AutoConfiguration Status in Outlook]
==========================
a. While Outlook is running, click the CTRL key and then right-click the Outlook icon in the system tray and then select “Test Email Autoconfiguration”.
b. Confirm that your email address is in the address field, uncheck “Use Guessmart” and “secure Guessmart authentication” boxes. Then click the “Test” button.
c. Once it runs, please post screen shot of the Log tab and Results tab.
More:-
http://social.technet.microsoft.com/Forums/office/en-US/74f0e3f8-5d50-4c73-9529-8ec70ae6bee3/outlook-error-your-automatic-reply-settings-cannot-be-displayed-because-the-server-is-currently?forum=outlook
Does the Out Of Office email is sent out once every 12 hours to one sender internal / externally ?
read the article in the link below for detailed solution :
http://thoughts.stuart-edwards.info/index.php/sysadmin/exchange-2010/your-automatic-reply-settings-cannot-be-displayed-because-the-server-is-currently-unavailable