Solved

Quickbooks

Posted on 2014-01-02
4
572 Views
Last Modified: 2014-01-03
I have a customer with Quickbooks 2007 company file has corrupted.

Here are the print screen of the errors. any chance of finding some utility to fix this without having to upgrade to a new version of QB.
QB-error-1.bmp
QB-error-2.bmp
QB-Script-error.bmp
0
Comment
Question by:glaurin
  • 3
4 Comments
 
LVL 90

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39751822
You need to try to rebuild the file which is a Utility function in QuickBooks.

First, make a backup of the .QBW file for safe keeping.

Next, copy the .QBW file to a local machine if not already on that local machine.

Now open QuickBooks without a file.  Open cmd.exe, navigate to the program folder where QuickBooks is. In the command windows type QBW32.exe /nofile and see if QuickBooks opens without a file.

Assuming so, you can close the command window use the big Open Company button and navigate to the local file, and try to open it.

If it opens, do not try to use it. Instead, go to File Utilities, and Rebuild the file. See if it rebuilds.

Now, to QB 2007:  This is ancient and out of support. It will not run properly on a 64-bit system and so in most cases nothing later than Windows XP which is also dead.

If you cannot get the ledger open or rebuilt, then you will have to contact Intuit Support. They have a paid recovery system, but they will upgrade to a newer version of QuickBooks.

.... Thinkpads_User
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 39751841
Rebuilding the file is related to the Company ledger.

Another thing to try is related to the QuickBooks installation.

Again, open cmd.exe, navigate to the QB Program Folder. Make sure QuickBooks is closed. In the command window, type Reboot.bat and enter. Allow to complete. Restart the computer and test QB again.

.... Thinkpads_User
0
 

Author Closing Comment

by:glaurin
ID: 39753640
Thank you

this solution has fix the data problem it found a double customer record.

GL
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 39753653
@glaurin - Thanks for the update and I am glad the problem is now fixed.

.... Thinkpads_User
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Many companies are making the switch from Microsoft to Google Apps (https://www.google.com/work/apps/business/). Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
Technology opened people to different means of presenting information, but PowerPoint remains to be above competition. Know why PPT still works today.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now