Solved

How to remove PC Performer by performersoft

Posted on 2014-01-02
6
673 Views
Last Modified: 2014-01-02
I  have PC Performer stuck in one of my computers and I cant get it out. It boots up when I first start the computer. I went into my programs and features and it is not located in there. I have tried booting in safe mode and running combofix, maleware bytes, Super anti software. Not sure what else I can do to get this out besides reloading the OS. Thanks for the help
0
Comment
Question by:jeffreychorba
6 Comments
 
LVL 29

Accepted Solution

by:
Sudeep Sharma earned 500 total points
ID: 39751853
@jeffreychorba,

please follow the article below and let us know if you have any issues.
http://malwaretips.com/blogs/pc-performer-virus/

Broadly you would need to run, ADWCleaner, Junkware Removal Tool, MalwareBytes and optionally HitmaPro or Eset Online Scanner.

Sudeep
0
 
LVL 24

Expert Comment

by:aadih
ID: 39751854
Please use Adwcleaner to scan your PC. Download from:
 
http://www.bleepingcomputer.com/download/adwcleaner/ >
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 39751857
Get Process Explorer from Microsoft (free) and run it on the problem computer. See if there is a strange alpha-numeric label under the main Explorer line.

If so, kill the process, close out and run Malwarebytes again. That might work.

.... Thinkpads_User
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39751864
Did you try using junkware removal tool and adware removal tool. You probably will have to turn your firewall off or allow these two programs through your firewall.

Then try Hitmanpro
0
 
LVL 30

Expert Comment

by:pgm554
ID: 39751918
Simplest way I know of is to do an offline scan using M$ Defender

http://windows.microsoft.com/en-us/windows/what-is-windows-defender-offline

Boot  the offline disk and run the scan from there.

You'll never get a clean scan from trying to run it from it's own OS.
0
 

Author Closing Comment

by:jeffreychorba
ID: 39752115
Worked like a charm. Thanks!
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

There are many reasons malware will stay around and continue to grow as a business.  The biggest reason is the expanding customer base.  More than 40% of people who are infected with ransomware, pay the ransom.  That makes ransomware a multi-million…
Ransomware continues to be a growing problem for both personal and business users alike and Antivirus companies are still struggling to find a reliable way to protect you from this dangerous threat.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

778 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question