Solved

How to remove PC Performer by performersoft

Posted on 2014-01-02
6
692 Views
Last Modified: 2014-01-02
I  have PC Performer stuck in one of my computers and I cant get it out. It boots up when I first start the computer. I went into my programs and features and it is not located in there. I have tried booting in safe mode and running combofix, maleware bytes, Super anti software. Not sure what else I can do to get this out besides reloading the OS. Thanks for the help
0
Comment
Question by:jeffreychorba
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 30

Accepted Solution

by:
Sudeep Sharma earned 500 total points
ID: 39751853
@jeffreychorba,

please follow the article below and let us know if you have any issues.
http://malwaretips.com/blogs/pc-performer-virus/

Broadly you would need to run, ADWCleaner, Junkware Removal Tool, MalwareBytes and optionally HitmaPro or Eset Online Scanner.

Sudeep
0
 
LVL 24

Expert Comment

by:aadih
ID: 39751854
Please use Adwcleaner to scan your PC. Download from:
 
http://www.bleepingcomputer.com/download/adwcleaner/ >
0
 
LVL 96

Expert Comment

by:Experienced Member
ID: 39751857
Get Process Explorer from Microsoft (free) and run it on the problem computer. See if there is a strange alpha-numeric label under the main Explorer line.

If so, kill the process, close out and run Malwarebytes again. That might work.

.... Thinkpads_User
0
IoT Devices - Fast, Cheap or Secure…Pick Two

The IoT market is growing at a rapid pace and manufacturers are under pressure to quickly provide new products. Can you be sure that your devices do what they're supposed to do, while still being secure?

 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39751864
Did you try using junkware removal tool and adware removal tool. You probably will have to turn your firewall off or allow these two programs through your firewall.

Then try Hitmanpro
0
 
LVL 30

Expert Comment

by:pgm554
ID: 39751918
Simplest way I know of is to do an offline scan using M$ Defender

http://windows.microsoft.com/en-us/windows/what-is-windows-defender-offline

Boot  the offline disk and run the scan from there.

You'll never get a clean scan from trying to run it from it's own OS.
0
 

Author Closing Comment

by:jeffreychorba
ID: 39752115
Worked like a charm. Thanks!
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are many reasons malware will stay around and continue to grow as a business.  The biggest reason is the expanding customer base.  More than 40% of people who are infected with ransomware, pay the ransom.  That makes ransomware a multi-million…
Encryption for Business Encryption (https://en.wikipedia.org/wiki/Encryption) ensures the safety of our data when sending emails. In most cases, to read an encrypted email you must enter a secret key that will enable you to decrypt the email. T…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
Suggested Courses

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question