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How to remove PC Performer by performersoft

Posted on 2014-01-02
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I  have PC Performer stuck in one of my computers and I cant get it out. It boots up when I first start the computer. I went into my programs and features and it is not located in there. I have tried booting in safe mode and running combofix, maleware bytes, Super anti software. Not sure what else I can do to get this out besides reloading the OS. Thanks for the help
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Question by:jeffreychorba
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Sudeep Sharma earned 2000 total points
ID: 39751853
@jeffreychorba,

please follow the article below and let us know if you have any issues.
http://malwaretips.com/blogs/pc-performer-virus/

Broadly you would need to run, ADWCleaner, Junkware Removal Tool, MalwareBytes and optionally HitmaPro or Eset Online Scanner.

Sudeep
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by:aadih
ID: 39751854
Please use Adwcleaner to scan your PC. Download from:
 
http://www.bleepingcomputer.com/download/adwcleaner/ >
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by:John Hurst
ID: 39751857
Get Process Explorer from Microsoft (free) and run it on the problem computer. See if there is a strange alpha-numeric label under the main Explorer line.

If so, kill the process, close out and run Malwarebytes again. That might work.

.... Thinkpads_User
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Expert Comment

by:comfortjeanius
ID: 39751864
Did you try using junkware removal tool and adware removal tool. You probably will have to turn your firewall off or allow these two programs through your firewall.

Then try Hitmanpro
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by:pgm554
ID: 39751918
Simplest way I know of is to do an offline scan using M$ Defender

http://windows.microsoft.com/en-us/windows/what-is-windows-defender-offline

Boot  the offline disk and run the scan from there.

You'll never get a clean scan from trying to run it from it's own OS.
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Author Closing Comment

by:jeffreychorba
ID: 39752115
Worked like a charm. Thanks!
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Evaluating a UTM appliance and vendor can prove to be an overwhelming exercise.  How can you make sure that you're getting the security that your organization needs without breaking the bank? Check out our UTM Buyer's Guide for more information on what you should be looking for!

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