Solved

How to remove PC Performer by performersoft

Posted on 2014-01-02
6
687 Views
Last Modified: 2014-01-02
I  have PC Performer stuck in one of my computers and I cant get it out. It boots up when I first start the computer. I went into my programs and features and it is not located in there. I have tried booting in safe mode and running combofix, maleware bytes, Super anti software. Not sure what else I can do to get this out besides reloading the OS. Thanks for the help
0
Comment
Question by:jeffreychorba
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 30

Accepted Solution

by:
Sudeep Sharma earned 500 total points
ID: 39751853
@jeffreychorba,

please follow the article below and let us know if you have any issues.
http://malwaretips.com/blogs/pc-performer-virus/

Broadly you would need to run, ADWCleaner, Junkware Removal Tool, MalwareBytes and optionally HitmaPro or Eset Online Scanner.

Sudeep
0
 
LVL 24

Expert Comment

by:aadih
ID: 39751854
Please use Adwcleaner to scan your PC. Download from:
 
http://www.bleepingcomputer.com/download/adwcleaner/ >
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 39751857
Get Process Explorer from Microsoft (free) and run it on the problem computer. See if there is a strange alpha-numeric label under the main Explorer line.

If so, kill the process, close out and run Malwarebytes again. That might work.

.... Thinkpads_User
0
Create Professional Looking Email Signatures

Create "Professional HTML Email Signatures" with ease.
7 Day Money Back Guarantee if not 100% Satisfied.
Affordable - Try it out for 7 Days Totally Risk Free.
Installers provided for over 45 Email clients.
Both Windows & MAC Supported.
Highly Recommended!

 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39751864
Did you try using junkware removal tool and adware removal tool. You probably will have to turn your firewall off or allow these two programs through your firewall.

Then try Hitmanpro
0
 
LVL 30

Expert Comment

by:pgm554
ID: 39751918
Simplest way I know of is to do an offline scan using M$ Defender

http://windows.microsoft.com/en-us/windows/what-is-windows-defender-offline

Boot  the offline disk and run the scan from there.

You'll never get a clean scan from trying to run it from it's own OS.
0
 

Author Closing Comment

by:jeffreychorba
ID: 39752115
Worked like a charm. Thanks!
0

Featured Post

Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

INTRODUCTION "Virut" is a nasty, polymorphic file infector, and it infects every executable and screensaver file on access.  Some variant also infects .htm, html, .rar and .zip archives, and latest variants infects php and asp.  It patches system…
Operating system developers such as Microsoft (https://www.microsoft.com) and Apple have made incredible strides in virus protection over the past decade. Operating systems come packaged with built in defensive tools such as virus protection and a f…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question