Solved

Cisco Proxy Phone no longer works with Cisco Linksys E1200

Posted on 2014-01-02
3
365 Views
Last Modified: 2014-01-13
I have an internal customer who purchased a Cisco Linksys E1200 router to replace his old one and now his Cisco Proxy Phone can not regisister to the the Call Manager (via ASA).  
I suspect some default security setting is messing this up.  Anyone know what all needs to be permitted outbound for this to work?
0
Comment
Question by:amigan_99
  • 2
3 Comments
 
LVL 22

Expert Comment

by:Matt V
ID: 39753960
Is the router behind the ASA?  Have they opened the required ports on the router to allow the communication?

I would assume some port forwarding would be required as well.
0
 
LVL 1

Accepted Solution

by:
amigan_99 earned 0 total points
ID: 39766245
I sent out a new proxy phone and this resolved the issue.  Not sure why the old one stopped working when moved from one office to the new one.
0
 
LVL 1

Author Closing Comment

by:amigan_99
ID: 39776090
Sometimes IT is just about keeping the customers productive.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In the hope of saving someone else's sanity... About a year ago we bought a Cisco 1921 router with two ADSL/VDSL EHWIC cards to load balance local network traffic over the two broadband lines we have, but we couldn't get the routing to work consi…
Use of TCL script on Cisco devices:  - create file and merge it with running configuration to apply configuration changes
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …

815 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now