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Cisco Proxy Phone no longer works with Cisco Linksys E1200

Posted on 2014-01-02
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Last Modified: 2014-01-13
I have an internal customer who purchased a Cisco Linksys E1200 router to replace his old one and now his Cisco Proxy Phone can not regisister to the the Call Manager (via ASA).  
I suspect some default security setting is messing this up.  Anyone know what all needs to be permitted outbound for this to work?
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Question by:amigan_99
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by:Matt V
ID: 39753960
Is the router behind the ASA?  Have they opened the required ports on the router to allow the communication?

I would assume some port forwarding would be required as well.
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amigan_99 earned 0 total points
ID: 39766245
I sent out a new proxy phone and this resolved the issue.  Not sure why the old one stopped working when moved from one office to the new one.
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Author Closing Comment

by:amigan_99
ID: 39776090
Sometimes IT is just about keeping the customers productive.
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