Solved

BCC outlook 2013

Posted on 2014-01-02
10
1,516 Views
Last Modified: 2014-01-17
With earlier versions of outlook you could select and open a sent email in which you had sent  blind copies  to several recipients.

For some reason I cannot see who the BCC recipients are i had sent the email to....even in the header.

Anyone have anything on this? ... is this perhaps a outlook 2013 bug?

Thanks!!!!
0
Comment
Question by:ssumerlin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 3
10 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 39752293
I sent an ordinary email from Outlook 2010 in early 2013 to a group of people via BCC. Now in Outlook 2013, I can open the email and see the BCC line and the people I sent the BCC to.

In a message you are sending, go to Options and turn BCC ON. See if that helps. Once you have turned the option ON, I think it stays on.

.... Thinkpads_User
0
 

Author Comment

by:ssumerlin
ID: 39752303
Thanks!  Yes...  the option was on when sending to the BCC recipients. However when viewing the sent email the BCC'd recipients do not show up so yoy cannot see who you sent the blind copied email to.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 39752374
I just did the following with Outlook 2013.

1. Opened a new Email.
2. Ensured BCC was ON and enabled.
3. Sent an email to myself and a BCC to another person.
4. The other person got the email (and so did I).
5. When I open the email (NOT preview it), I can see the BCC.  I cannot see the BCC in Preview.

So it works and is not an Outlook 2013. Check your settings carefully and open the sent email.

... Thinkpads_User
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 

Author Comment

by:ssumerlin
ID: 39752407
I unfortunately cannot repeat your success....  while making sure BCC is enabled.  I must be missing something else?
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 39752419
Try repairing Office.

Go to Control Panel, Programs and Features, find Microsoft Office, click on it, Change, and then Repair. It should ask you if you wish a full repair and do a full repair.

See if repair fixes it.

Also try constructing a new mail only from To, BCC and the contacts folder. That is from scratch. Do not use an old BCC list.

.... Thinkpads_User
0
 
LVL 12

Expert Comment

by:Md. Mojahid
ID: 39753428
Open the message that was sent. By default, sent messages are saved in the Sent Items folder. All recipients appear in the header section of the message.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 39753592
@MDMOJAHID - That is just the same as we posted earlier and ssumerlin was not able to see the headers.

... Thinkpads_User
0
 

Author Comment

by:ssumerlin
ID: 39753646
i am able to view the headers however the BCC'd recipients do not show
0
 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39753656
Try the repair solution above and also constructing an email from scratch and then please let us know if that helped.

... Thinkpads_User
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 39789847
@ssumerlin - Thanks, and I was happy to help.

.... Thinkpads_User
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question