Solved

DaemonProcess.exe - Unable to Locate Component

Posted on 2014-01-02
9
1,548 Views
Last Modified: 2014-02-19
I have a user that has Window XP SP3.  They recently did a cleanup due to having some malware on the computer.  They also did a registry cleaner using CCleaner, even though I advised them not to.

Ran virus scan and all seems to be clear, however upon booting, I get the following error message when the desktop appears...

DaemonProcess.exe - Unable to Locate Component
This application has failed to start because QtWebKit4.dll was not found.  Re-installing the application may fix the problem.

To be honest, I don't know where to start.  Malwarebytes, Spybot S&D, and Norton Virus Scan says the PC is clean.

Can I get some suggestions.

Thanks,

mbolton1967
0
Comment
Question by:mbolton1967
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 2

Accepted Solution

by:
FocIS earned 150 total points
ID: 39752386
Hello

Chances are the machine IS clean, but there's a registry entry trying to launch the malware (which doesn't exist, thus the error message)

So we need to find out what's trying to run DaemonProcess.exe

The easiest way is to run HijackThis, do a scan... and either post the results here, or checkmark any line containing DaemonProcess.exe - then clicking 'fix' at the bottom

HijackThis can be found  here:  http://sourceforge.net/projects/hjt/
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 39752445
Also try running SFC /SCANNOW at an admin command prompt. Allow to complete and restart. This may fix any Windows system issues.

For XP, you may need the XP CD for SFC to work.

.... Thinkpads_User
0
 
LVL 70

Assisted Solution

by:Qlemo
Qlemo earned 150 total points
ID: 39792334
Running Sysinternals' AutoRuns ( http://technet.microsoft.com/en-us/sysinternals/bb963902 ) is much easier. It will color applications which should get started, but aren't present on disk anymore. But that won't be the case, as the missing component is a DLL. Instead search for DaemonProcess.exe, and remove that entry.
0
Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

 
LVL 59

Expert Comment

by:LeeTutor
ID: 39853022
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
0
 
LVL 2

Expert Comment

by:FocIS
ID: 39853020
The comment posted by me (39752386), and the comment posted by Qlemo (39792334) are both correct ways to resolve this issue and would equally benefit those who search in the future.

The comment posted by John Hurst is not relevant as SFC only checks system files, and the file in question is not a system file.

I am of the opinion that the OP got their answer and just left without properly assigning points.
0
 
LVL 2

Expert Comment

by:FocIS
ID: 39853023
Sorry for the double post, the previous one was 'submit' instead of 'object'.

The comment posted by me (39752386), and the comment posted by Qlemo (39792334) are both correct ways to resolve this issue and would equally benefit those who search in the future.

The comment posted by John Hurst is not relevant as SFC only checks system files, and the file in question is not a system file.

I am of the opinion that the OP got their answer and just left without properly assigning point
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Ok I have been working on this for some time having learned and gained certification in XenDesktop 4 along came version 5 which was released last month. Since then I have been working to deploy XenDesktop 5 in a small environment with only 2 virt…
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question