Solved

Outlookk 2007 line when deleting email

Posted on 2014-01-02
3
208 Views
Last Modified: 2014-01-09
I have an IMAP account for Hotmail email setup in Outlook.  When I move the email to another folder, it draws a line through the email and I am unable to delete the email, which is causing me to have duplicate email.  How can I delete the file once a copy has been moved to another folder?
0
Comment
Question by:Delores_C
3 Comments
 
LVL 8

Expert Comment

by:Surrano
Comment Utility
Assume you move from an IMAP folder to a local folder. The message in IMAP folder is marked to be deleted but not processed.

Does right click on IMAP folder show an option like "process headers" or "process mark headers"?
0
 

Author Comment

by:Delores_C
Comment Utility
yes I tried that option, it does not change the results
0
 
LVL 3

Accepted Solution

by:
13Shadow earned 500 total points
Comment Utility
You need to purge the deleted messages. Here is how:
http://email.about.com/od/outlooktips/qt/How_to_Purge_Deleted_Messages_in_Outlook.htm

Notice you can set Outlook to automatically do this for you:
http://email.about.com/od/outlooktips/qt/et_auto_purge.htm
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Join & Write a Comment

Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now