Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Outlookk 2007 line when deleting email

Posted on 2014-01-02
3
211 Views
Last Modified: 2014-01-09
I have an IMAP account for Hotmail email setup in Outlook.  When I move the email to another folder, it draws a line through the email and I am unable to delete the email, which is causing me to have duplicate email.  How can I delete the file once a copy has been moved to another folder?
0
Comment
Question by:Delores_C
3 Comments
 
LVL 8

Expert Comment

by:Surrano
ID: 39753450
Assume you move from an IMAP folder to a local folder. The message in IMAP folder is marked to be deleted but not processed.

Does right click on IMAP folder show an option like "process headers" or "process mark headers"?
0
 

Author Comment

by:Delores_C
ID: 39753926
yes I tried that option, it does not change the results
0
 
LVL 3

Accepted Solution

by:
13Shadow earned 500 total points
ID: 39753988
You need to purge the deleted messages. Here is how:
http://email.about.com/od/outlooktips/qt/How_to_Purge_Deleted_Messages_in_Outlook.htm

Notice you can set Outlook to automatically do this for you:
http://email.about.com/od/outlooktips/qt/et_auto_purge.htm
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question