troubleshooting Question

Remote laptop change domain password

Avatar of FNDAdmin
FNDAdminFlag for United States of America asked on
Windows 7
5 Comments1 Solution2211 ViewsLast Modified:
Hello,

    Classic situation here:

     I have a user that works on a laptop docked to our network. User changed password before vacation. User goes on vacation, takes laptop and forgets new password.

How can I assist this user in getting onto their laptop?

We do have a Juniper SSL VPN client but it DOES NOT start-up before login. I have tried to configure this and it does not work.

Windows Server 2008/2003 R2 domain
Windows 7 laptop/workstation

Thanks
ASKER CERTIFIED SOLUTION
Miftaul HICT consultant

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