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For ringtones and stuff I just use Zedge. &nbsp;It has an auto-sync which pushes it into iTunes and onto your phone (when connected or via wireless).<br />
<br />
Zedge App is free by the way
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@Stef95, I know that part works. &nbsp;I had an old email from someone who sent me a gift song. &nbsp;I was able to click that link and the song is now on my phone. &nbsp;So as far as that sort of sync, it works.<br />
<br />
I used zedge on my android, but not a big fan of it, particularly since it means installing both that and another app to talk to itunes. &nbsp;Surely the built-in features are supposed to work?
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No, sync tones wasn't checked there.<br />
Now I've checked it, choosing selected tones does show the two ring tones.<br />
<br />
Checking the option above and syncing caused it to display a sync icon next to the phone, but no message and the ringtone isn't there on the phone (settings/ringtones, right?)<br />
<br />
Not sure I follow this bit: 
<blockquote>
If you then (still in iTunes) choose &quot;On this iPhone,&quot; and choose &quot;Tones&quot; on the lefthand side, do you see the tone listed there?
</blockquote>
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Tried a few musical songs too and those didn't come over either.
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Did you put checks by the tones you want to transfer, or did you just check &quot;selected tones&quot;?
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Who made the ringtones could it be that it is not a legitmate ring tone? AAC?<br />
Is it longer than 40 secs? must 40 secs or less AAC<br />
the file extension is .m4r?<br />
Ring tones could have DRM <br />
So go into Itunes and pick out a track right click it then options, scroll down to start time and end time pick a part you want to use.<br />
only have gaps no dots then ok out of that and now play the piece, It will only play for that length of time.<br />
Again rightclick it scroll down to make AAC version not ringtone.<br />
Itunes should make a copy of the timed part you set under the original.<br />
Go back to the original and undo the time by unticking start and end ok out of that.<br />
Now just drag /copy to this 40 sec AAC ringtone to your desktop<br />
Delete the 40 sec ACC from your Itunes playlist library..<br />
Now the one on your desktop rename the extension from .m4a to .m4r<br />
click on it<br />
It will ask you are you sure say yes to using .m4r <br />
DB click it to play it in Itunes<br />
you should see it sitting there on teh left as a ringtone, scroll down further to devices<br />
click on phone, on teh right lick on ringtones then sync it ( tick all ringtones)<br />
cheers
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<blockquote>
Did you put checks by the tones you want to transfer, or did you just check &quot;selected tones&quot;?
</blockquote>
 I have both tones and music checked, but neither are coming over.<br />
<br />
So I don't think the issue is to do with the ring tones. &nbsp;The only song that I have on the phone is one that my sister gifted to me. &nbsp;It's not syncing any of my music either.<br />
All of the items appear to have a dotted circle on the far left, supposedly indicating that it's going to be synced, but never is. &nbsp;I can't believe there's not some sort of logging or errors somewhere?
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Sorry, I don't think you're understanding. &nbsp;Let's try it again.<br />
<br />
I am not asking whether you have &quot;tones&quot; checked and &quot;music&quot; checked.<br />
I'm asking whether you have the SPECIFIC tones that you want to transfer checked, and the SPECIFIC songs that you want to transfer checked.<br />
<br />
With CHECKMARKS, not dots.
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No, I understand that. &nbsp;I've tried it both ways...the option to only sync what's checked (and yes, I had tones and music files checked) as well as the option to sync everything. &nbsp;Nothing works.<br />
If I click on my phone and choose &quot;On this phone&quot; it shows all of the music 'there' as if it is queued or something, but clicking on sync completes a two-step process...Preparing to sync/Syncing mail accounts, something I couldn't read, then Sync completed.<br />
<br />
It's not taking more than 10 seconds for that to complete no matter how many items are selected.<br />
<br />
Found the diags in the help and ran the sync tests, which passed, so I'm not sure what the problem is...
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Ah, but reading the diags helped...it was actually a simple fix.
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Which was...?<br />
<br />
(So that others having the same issue might be helped...)
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Sirbounty please tell us what you found&gt;&gt;<i>Ah, but reading the diags helped...it was actually a simple fix.</i><br />
lol you did not include that on Experts Exchange<br />
We all wait then.
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That's bizarre...never heard of anyone else needing to run iTunes as elevated in order to Sync... definitely not normal behavior. &nbsp;Glad you got your issue solved, though!
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Running as Admin was the 'fix'
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<div class="content wysiwyg-content">
Just received an iphone 5c yesterday and I'm trying to put a ringtone on it.<br />
I followed the instructions on another site and got the file imported, 30 seconds, and it's identified as a ringtone. &nbsp;I have it set to sync tones, and only checked items.<br />
Yet when I sync to the phone, it goes through a 3-4 step process, no errors, but the ringtone is not found on the device.<br />
I'm completely new to iphones/itunes, so I'm hoping it's something I simply neglected to verify. &nbsp;Yet it sees the phone fine and appears that everything else is working. &nbsp;Is there any location that it places an in-depth sync log?<br />
<br />
iphone 5c; ios 7.0.4; itunes 11
</div>
</div>


Just received an iphone 5c yesterday and I'm trying to put a ringtone on it.
I followed the instructions on another site and got the file imported, 30 seconds, and it's identified as a ringtone.  I have it set to sync tones, and only checked items.
Yet when I sync to the phone, it goes through a 3-4 step process, no errors, but the ringtone is not found on the device.
I'm completely new to iphones/itunes, so I'm hoping it's something I simply neglected to verify.  Yet it sees the phone fine and appears that everything else is working.  Is there any location that it places an in-depth sync log?

iphone 5c; ios 7.0.4; itunes 11

iphone not synching

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