IMAP seeing folders only sometimes
Posted on 2014-01-03
So we are moving away from an LEA FirstClass email server and to our Exchange 2010 server.
We are trying to imap sync all emails but for some unknown reason the first class server is offering only folders but not content for some folders or all folders in some mailboxes. Some mailboxes sync fine.
Upon recreation of the folders in firstclass and moving the emails from the old to the new folders, imap sync works fine. Why or what could cause this?
Any help would be gratefully appreciated.
At the moment we are recreating all the folders and moving emails across to the new folders to sync every member of staff which is taking some time and after a "maintenance" downtime over Christmas it appears all the folder recreation has been lost and we are having to do this again to be able to sync the remaining staff.
Thanks for any helpful posts in advance.