We help IT Professionals succeed at work.
Get Started

Email Contact form on web site not being delivered to exchange using Pop connector in SBS 2011

602 Views
Last Modified: 2014-01-26
Have a problem with a website contact form that is being stored in the hosting
companys webmail and not being delivered to to the user via the pop 3 connector.
The logs all relate to invalid email headers.

There is a contact form on the website that sends various
details, or you can email the address enquiries@companyname.uk.com directly.

A user account was created on the SBS 2011 server called enquiries with the email address
above then the details/passwords etc added in the pop connector.
Now when a potential customer fills in the form they are not being downloaded in the Enquiries mailbox,  but obviously you can view them when you login to the webmail.

Like I say the the log says one or more - there is quite a lot - email messages in the pop3 mailbox account on the pop server have invalid header fields. Because of this, the messages cannot be delivered to the exchange server mailbox.
Is there a way round this? Hope this makes sense.

Thanks in advance.
Comment
Watch Question
IT Manager
CERTIFIED EXPERT
Commented:
This problem has been solved!
Unlock 1 Answer and 14 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE