?
Solved

Windows 7 Bluescreening

Posted on 2014-01-03
5
Medium Priority
?
248 Views
Last Modified: 2014-01-24
I had  a graphics card fan go out and I am not sure if it damaged my system.

I used Driver Genius to update my drivers so it could be a bad driver.

Can anyone look at the dump files and tell me what is causing my problem.

Thanks,

Steve
WER-3887030-0.sysdata.xml
010314-235093-01.dmp
0
Comment
Question by:steveurich
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 92

Accepted Solution

by:
nobus earned 2000 total points
ID: 39755767
it refers to  PROCESS_NAME:  AppleIEDAV.exe

To fix this run iCloud on your PC, and untick the 'Bookmarks' and apply.

from : https://discussions.apple.com/message/23793797#23793797
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39756045
Actually, BlueScreenView ( http://www.nirsoft.net/utils/blue_screen_view.html ) shows an impossibly large mouhid.sys (USB mouse driver) as the culprit and I would suggest using TDSSKiller to check for a trojan: http://usa.kaspersky.com/downloads/tdsskiller
0
 
LVL 38

Expert Comment

by:Gerwin Jansen, EE MVE
ID: 39756133
Alternatively, you can check for malware using Malwarebytes Anti-Malware: http://www.malwarebytes.org/mwb-download/
0
 

Author Closing Comment

by:steveurich
ID: 39807822
This certainly was a problem, not sure if it was causing the System Crashes.
0
 
LVL 92

Expert Comment

by:nobus
ID: 39808320
tx for feedback
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question