Solved

Exchange 2010 - How to configure multiple email accounts on Apple\Android devices

Posted on 2014-01-03
4
46 Views
Last Modified: 2016-05-17
Hello all -

We have three internal domains, two which contain the current logon accounts and the new one to which we will eventually migrate which currently just holds the new Exchange 2010 server and a DC.  We are migrating from Rackspace hosted email.  All of my top-level users have accounts in up to six external (email) domains which they have configured on multiple devices as well as home computers.  Rackspace does not force them to ever change a password so the solution was workable.  We have now begun the migration process but after having configured the internal email accounts for these users by giving their one domain logon account full access permissions and send as rights, we are discovering that we cannot configure all of these accounts (either via ActiveSync or IMAP) on their external devices (especially the Apple ones) as it specifically looks at the fully qualified logon account and sees it as already configured.

I had considered just using the accounts in the Exchange domain and just setting the passwords to never expire but then we'd never pass another audit.

Suggestions?  Ideas?
0
Comment
Question by:lawgeek45
  • 2
4 Comments
 
LVL 19

Expert Comment

by:Patricksr1972
ID: 39754857
Hi,

Mobile devices and Exchange can be a pain.
I would give every user one main Exchange account for which passwords expire every few weeks.
NeXT i would configure all other accounts to forward mail to this main account. For this other accounts you can set passwords to never expire.
0
 

Author Comment

by:lawgeek45
ID: 39754931
I offered that to the boss but they need to see them as separate accounts everywhere including the mobile devices.
0
 
LVL 19

Accepted Solution

by:
Patricksr1972 earned 500 total points
ID: 39754973
Pff here we have the boss again :) Send him this link *joke* :)

Then your only way out is enabling pop3 services and have all mobile accounts pop their mail. Shame the boss for not seeing the overhead(=costs) here.

OR you could host the mail at your hosting company and have people pop3 to them, saves you overhead and backupspace.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

939 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now